Joann (Nicole) Taylor
Beaumont,TX
Summary
Knowledgeable with a proven track record in managing daily operations and supporting organizing schedules, coordinating travel, and handling confidential information with discretion. Demonstrated ability to anticipate needs of my employers and streamlined processes which enhanced efficiency and productivity for Michael & Mrs. Plant, by streamlining appointment coordination and improving time management. My strong communication skills and customer service were pivotal in the relationships with other companies and ensuring the confidentiality of sensitive information for both of my employers at all times.
Overview
11
11
years of professional experience
Work History
Personal Assistant
Michael Taylor- Enterprise Industries
01.2016 - Current
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Coordinated events and functions with attention to detail ensuring successful execution.
Administrative Assistant
JoAnn Plant
10.2013 - 02.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Associate of Arts -
University of Houston
Houston, TX05-2007
High School Diploma -
Liberty High School
Mountain View, MO05-2002
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Creative Thinking Capacity
- Strong Problem Solver
Timeline
Personal Assistant
Michael Taylor- Enterprise Industries
01.2016 - Current
Administrative Assistant
JoAnn Plant
10.2013 - 02.2016
Associate of Arts -
University of Houston
High School Diploma -
Liberty High School
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