Joao Amaral
Miami
Summary
Clinical professional with proven record of managing clinical operations and improving patient outcomes. Advanced knowledge in healthcare protocols complemented by collaborative approach to team management. Reliable in adapting to dynamic healthcare environments and dedicated to achieving optimal results through strategic planning and execution.
Overview
34
34
years of professional experience
Work History
ECM Clinical Manager
Vynca
09.2024 - Current
- Taking charge of a team of ECM Lead Care Managers, guiding them in their efforts to provide superior care to members requiring intensive support. Improving set KIPs and overall patient care through mentoring and coaching LCMs in one to one and team meetings.
- Provide direct care management supporting organizational goals
- Partnering with the Director of Enhanced Care Management to implement process improvements, SOPs and metrics monitoring.
- Collaborating with the multidisciplinary care team (physicians, therapists, etc.) to ensure high quality coordinated care.
- Participating in interdisciplinary team meetings and case conferences.
- Generating specific team performance and organizational goals reports.
Nurse Manager - RN
Stress Care of New Jersey
03.2019 - 08.2024
- Coordination and Supervision of the Behavioral Health Home (BHH) team.
- Provide comprehensive care management services through nursing assessment including monitoring health risks by providing: Screening, Preventative care, and early intervention services.
- Analyze laboratory results and screening reports and linking to community providers as needed.
- Travel to clients within Monmouth County area as part of outreach efforts and flexibility to guarantee each client has the appropriate face-to-face contact and monthly units as required by the BHH program guidelines.
- Leading the BHH team in the management of consumer care and the implementation of the service plan.
- Development and revision of service plans based on information collected through the consumer records and input from the consumer and his or her family.
- Ensure implementation of plan of care. Providing and coordinating access to high quality health care services.
- Coordinate Access to preventative and health promotion services. Coordinate behavioral health services, specialty medical care and social services.
- Engaging consumers in monitoring health and wellness indicators such as: Blood Pressure, Blood Glucose, Lipid Profile, Weight, Waist Circumference, BMI and others.
- Convening and leading BHH team meetings to review and revise consumer's service plans. Using consumer's information and clinical data to monitor program adherence to treatment guidelines and best practices to key health indicators.
- Implementing Internal Quality Assurance program that aligns with organizational required quality measures.
Hemodialysis Registered Nurse
Davita Kidney Care
10.2018 - 01.2019
- Assist with kidney dialysis treatment, monitor patients fluid balance and advise patients about their care.
- Prime dialyzer and bloodlines, Record patients medical information and vital signs, Oversee the dialysis treatment from start to finish.
- Cannulate Fistulas, Grafts and Central Venous Catheters.
- Remove femoral sheaths & administer medications, including thrombolytics.
- Clean and dress permanent and temporary catheters. Monitor patients and adjusts specialized equipment, interpret and record information. Identifies irregular dialysis reactions and notifies appropriate medical team members.
- Secure blood works. Teach patients and significant others how to manage their illness, by explaining: post-treatment, home care needs, diet/nutrition/exercise programs, self-administration of medication, if needed.
- Maintain medical inventory.
- Provide pre and post procedure care to patients within the Hemodialysis Unit.
- Perform other position-related duties as assigned, depending on assignment setting.
Clinical Director
Vida-Alergo Care - Florida
01.2016 - 01.2018
- Supervise the billing, verifications, and purchasing departments. Supervise and perform the training of medical personnel. Supervise the medical assistants performance and production. Audit patient files to ensure compliance with the clinical guidelines. Maintain an inventory of company equipment and supplies to maintain a smooth, seamless operation. Set policies, processes and standards and ensure full compliance with local laws and regulations.
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness. Keep up to date with billing requirements, regulations, and changes. Accountable for all local and international procurement.
- Gather, analyze, and interpret external and internal data and create reports. Assess overall company performance against objectives. Ensure adherence to company policies and guidelines. Assure a positive corporate culture and a high level of employee engagement.
- Generate training schedules and classroom agenda. Determine training content according to objectives. Prepare training materials. Observe and evaluate results of training program. Determine overall effectiveness of programs and suggest improvements. Maintain relationships with supervisors and customer partners.
Founding Partner
Eco-Sinco
Rio de Janeiro, Brazil
01.2011 - 01.2018
- Founder Partner of Green Energy Company Ecosinco directed to the Brazilian Market of Renewable energy products to the final consumer. Responsible for the research and market analysis for viability of new sustainable energy products.
- Responsible for developing business plan, marketing plan and materials.
- Developed importation logistics along side trading companies in Brazil and suppliers in China.
- Designed a multi-media communication strategy and managed the relationship with advertising and PR agencies.
- Established a specialized online store, creating marketing and advertizing structure as well as all the financial and retail structure.
- Directed numerous market research studies, generating valuable insights and delivered significant improvements in sales efficiency, point of sale execution and trade marketing effectiveness.
- Green Energy Company Ecosinco directed to the Brazilian Market of Renewable energy products to the final consumer.
Clinical Supervisor & Sales Supervisor
Allergy Concept - Florida
01.2015 - 01.2016
- Supervised Medical Assistants with allergy related tests and treatment, patient acquisition and education about tests, treatment symptoms, side effects and efficacy.
- Responsible for presenting allergy program to Doctors and to Sales representatives with the goal of contracting with new offices and start new allergy testing and treatment programs.
Chief Training Officer - Brazil
Speakeasy Brazil
Greenville, NC, USA
01.2011 - 01.2015
- SpeakEasy, a revolutionary computer-based sales simulation tool designed to build effective sales habits based on organizations brand messages and proven talking points.
- Responsible for developing the channel sales teams for the company.
- Training, translating, establishing sales strategies, goals and deadlines.
- Ensured full compliance with the myriad of local regulations, international accounting standards and each principal's corporate policies and guidelines with respect to sales, brand development, forecasting and reporting.
Registered Nurse -Telemetry
Cleveland Clinic Weston
Weston, FL, USA
01.2010 - 01.2011
- Evaluated patient's response to treatment and progress toward goals.
- Acted as patient advocate; interacted in a timely manner between multidisciplinary staff to minimize delays and optimize patient care and efficiency.
- Administered and executed therapeutic physician and nurse-initiated interventions.
- Worked together with physicians to discuss and identify patient's treatment needs.
- Experienced in physical assessment, administration of medications, and assisted physicians with bedside procedures.
- Modified and individualized care according to patient and family culture, demographics, history, and needs.
Co-owner & Developer
Brazil Telecomm Services
01.2001 - 01.2010
- Setup of Brazil Telecomm Services company in Miami.
- Managed VOIP operations between the USA and Latin America.
- Managed commercial contracts with bandwidth providers.
- Developed marketing materials on new product lines.
- Introduced a new line of phone-pens to substitute phone-cards.
- Collaborated with multiple employees to ensure a standard of customer service.
Assistant Manager
Sociedade Industrial Comercial SINCO S.A
Rio de Janeiro, Brazil
01.1992 - 01.2010
- Project managed construction of several commercial buildings.
- Managed architectural compliance to project specifications.
- Developed marketing materials for unit sales.
- Responsible for managing financial aspects of projects including sales.
- Roll involved working with many different teams of people to ensure project success.
Education
BSN Degree - Nursing
Nova Southeastern University
Ft. Lauderdale, FLBusiness School
Disney Institute
USABiology
Universidade Santa Úrsula
Rio de Janeiroundefined
Universidade Candido Mendes
Rio de JaneiroSkills
- Operational management
- Staff supervision
- Delegating
- KPI based people management
- Development
- Clinical leadership
- Training and mentoring
- Team management
- Staff development
- Compliance oversight
- Staff guidance
- Onboarding and coaching
Accomplishments
- Managed care for over 2300 patients.
- Supervised team of 23 staff members.
- Collaborated with team of 35 in the development of Behavioral Health Home Services.
Languages
English
Fluent
Spanish
Fluent
Portuguese
Fluent
Timeline
ECM Clinical Manager
Vynca
09.2024 - Current
Nurse Manager - RN
Stress Care of New Jersey
03.2019 - 08.2024
Hemodialysis Registered Nurse
Davita Kidney Care
10.2018 - 01.2019
Clinical Director
Vida-Alergo Care - Florida
01.2016 - 01.2018
Clinical Supervisor & Sales Supervisor
Allergy Concept - Florida
01.2015 - 01.2016
Founding Partner
Eco-Sinco
01.2011 - 01.2018
Chief Training Officer - Brazil
Speakeasy Brazil
01.2011 - 01.2015
Registered Nurse -Telemetry
Cleveland Clinic Weston
01.2010 - 01.2011
Co-owner & Developer
Brazil Telecomm Services
01.2001 - 01.2010
Assistant Manager
Sociedade Industrial Comercial SINCO S.A
01.1992 - 01.2010
Business School
Disney Institute
Biology
Universidade Santa Úrsula
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Universidade Candido Mendes
BSN Degree - Nursing
Nova Southeastern University