Corrie N. Zamago
Bailey,CO
Summary
Strategic Nurse Leader with a track record of driving large-scale operational turnarounds and fiscal excellence across 5 cost centers. Expert leader of 75+ direct reports, specializing in clinical throughput optimization and high-performance culture building. Proven ability to exceed organizational KPIs through decisive initiative, interdisciplinary collaboration, and a relentless focus on patient care quality.
Achievements
- Throughput Optimization: Engineered a 81% reduction in "dead bed" time (from 32 to 6 minutes), significantly increasing daily capacity and hospital revenue.
- Cultural Transformation: Spearheaded a year-over-year increase in employee engagement from 52% to >85%, fostering a culture of accountability and retention among a large-scale clinical team.
- Service Delivery Innovation: Launched a Hospital Discharge Lounge, reducing the time from discharge order to patient exit by 42.5% (from 188 to 108 minutes), drastically improving patient flow and satisfaction.
- Fiscal Oversight: Maintained full P&L accountability for 5 cost centers, aligning departmental strategies with broader organizational financial goals.
Overview
12
12
years of professional experience
Work History
Manager Clinical Operations and Throughput
HCA HealthONE Presbyterian St. Luke's
Denver, Colorado
04.2022 - Current
- Directed daily operations, ensuring adherence to quality patient care and safety standards.
- Developed strategic plans that improved departmental performance and patient outcomes.
- Analyzed operational processes to identify areas for improvement and efficiency gains.
- Facilitated interdepartmental communication, streamlining operational workflows.
RN, Relief House Supervisor
Presbyterian St. Luke’s Medical Center
Colorado, Colorado
10.2020 - 04.2022
- Coordinated patient care with interdisciplinary healthcare teams to enhance treatment outcomes and patient satisfaction.
- Oversaw daily operations across both hospitals, ensuring staffing met patient needs and facilitated timely patient throughput.
- Guided staff in effectively addressing challenging customer service issues, fostering a supportive and responsive care environment.
RN, ECMO Specialist
HCA HealthONE Presbyterian St. Luke's
Colorado, Colorado
09.2019 - 04.2022
- Monitored and troubleshot ECMO circuit and equipment, ensuring optimal function during patient treatment.
- Collaborated with multidisciplinary teams to secure adequate end organ perfusion, enhancing patient outcomes.
- Collaborated with multidisciplinary teams to develop and implement comprehensive care plans, improving overall patient management.
RN, Nurse Resource Team
HCA HealthONE Presbyterian St. Luke's
Colorado, Colorado
09.2017 - 04.2022
- Delivered nursing care to acute and critically ill patients across various units including PICU, MICU, general pediatric unit, Level II and IV NICU, pediatric pre-op and PACU, adult and pediatric ED, well baby nursery, and Level I deliveries.
- Assessed patient needs using strong critical thinking skills to inform care decisions.
- Facilitated effective communication among patients, families, and multidisciplinary teams to enhance care coordination throughout hospital stays.
RN, Surgical Multi-Disciplinary Specialty Center
Children’s Hospital Colorado
01.2016 - 06.2018
- Delivered comprehensive pre and post-operative care to pediatric inpatients through family-centered planning.
- Coordinated communication among families, patients, and multidisciplinary teams including ENT, kidney and liver transplant, urology, burn trauma, general surgery, neurosurgery, plastics, and orthopedics to ensure comprehensive care.
- Managed operations for 24 to 48 beds per shift as relief charge nurse, supporting seamless unit functionality.
RN, Pediatric Intensive Care Unit
Phoenix Children’s Hospital
02.2015 - 08.2017
- Provided age-appropriate care to critically ill pediatric patients in PICU and CVICU at level 1 trauma facility.
- Executed continuous cardiac, respiratory, and neurologic monitoring, ensuring timely identification of critical changes.
- Monitored cerebral, renal, and pulse oximetry parameters, responding promptly to alarms to maintain patient stability.
- Facilitated effective communication among multidisciplinary team members and patient families to ensure cohesive care.
RN, Pediatric Resource Team
Cardon Children’s Medical Center
06.2015 - 12.2015
- Provided age-appropriate care to acute and critically ill patients across pediatric tower, including Level III NICU, PICU, Pediatric Oncology, and general pediatric floors, ensuring high-quality treatment.
- Coordinated with multidisciplinary team to develop and implement comprehensive care plans for pediatric and neonatal patients, enhancing patient outcomes.
- Provided direct patient care in pediatric units, ensuring comfort and safety.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Administered medications and monitored patient responses for effectiveness and side effects.
RN, Pediatrics Medical and Surgery Team
Cardon Children’s Medical Center
11.2014 - 06.2015
- Assessed and addressed patient physical and holistic needs through direct care, team member delegation, and effective communication with patients and families.
- Coordinated multidisciplinary team members to implement and maintain comprehensive care plans in compliance with hospital policies and physician orders.
- Provided patient care to diverse pediatric populations in critical settings.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Educated families on treatment options and medication management for children.
RN, In-Home Pediatric Care
Los Niños Innovative Home Health Care
08.2014 - 11.2014
- Administered nursing care to patients intermittently in their residences, ensuring adherence to individualized care plans.
- Executed physician orders and implemented care plans under supervision of Director of Clinical Services, contributing to coordinated patient care.
- Provided direct patient care in home health settings.
- Assisted with medication management and administration for clients.
- Developed and implemented individualized care plans for patients.
Education
Associate of Science - Nursing
Carrington College
Phoenix, AZ07-2014
Skills
- Project management
- Operational management
- Process improvement
- Budget control
- Resource allocation
- Operational scheduling
- Policy implementation
- Change leadership
- Staff development
- Team collaboration
- Teamwork skills
- Conflict resolution
- Coaching skills
- Communication skills
Awards
- DAISY Award Nominee, Cardon Children’s Medical Center (Phoenix), 02/01/15
- DAISY Award Nominee, Presbyterian St. Luke’s/Rocky Mountain Hospital for Children (Denver), 09/01/20
- Daisy Award Winner, Presbyterian St. Luke’s/Rocky Mountain Hospital for Children (Denver), 12/01/20
Timeline
Manager Clinical Operations and Throughput
HCA HealthONE Presbyterian St. Luke's
04.2022 - Current
RN, Relief House Supervisor
Presbyterian St. Luke’s Medical Center
10.2020 - 04.2022
RN, ECMO Specialist
HCA HealthONE Presbyterian St. Luke's
09.2019 - 04.2022
RN, Nurse Resource Team
HCA HealthONE Presbyterian St. Luke's
09.2017 - 04.2022
RN, Surgical Multi-Disciplinary Specialty Center
Children’s Hospital Colorado
01.2016 - 06.2018
RN, Pediatric Resource Team
Cardon Children’s Medical Center
06.2015 - 12.2015
RN, Pediatric Intensive Care Unit
Phoenix Children’s Hospital
02.2015 - 08.2017
RN, Pediatrics Medical and Surgery Team
Cardon Children’s Medical Center
11.2014 - 06.2015
RN, In-Home Pediatric Care
Los Niños Innovative Home Health Care
08.2014 - 11.2014
Associate of Science - Nursing
Carrington College