Joao Armenta
Thornton
Summary
Accomplished leader known for driving sales growth and operational excellence. With a focus on training, development, and client relations, consistently enhances team performance and improves operational processes to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
General Manager
Ultrakote Products
Denver, CO
06.2025 - 05.2026
- Oversaw daily operations to ensure efficient workflow and high-quality product delivery.
- Managed team performance through effective training and development initiatives.
- Implemented process improvements that enhanced operational efficiency and reduced waste.
- Developed and maintained strong relationships with suppliers to secure timely materials.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Sales Associate
Jones Heartz Drywall Supply
Denver, CO
01.2023 - 05.2025
- Assisted customers with product selection and provided expert knowledge on Stucco and Insulation
- Processed sales transactions accurately using point-of-sale systems to enhance customer experience.
- Maintained inventory levels, conducted stock audits, and organized storage areas for efficiency.
- Collaborated with team members to improve sales strategies and optimize product displays.
- Developed strong relationships with builders, general contractors, and architects
- Provided material quantities and cost to use for project bidding.
- Recommended material based on building requirements and budget restraints.
District Manager
Appliance Factory Parts
Thornton, CO
05.2021 - 01.2023
- Led district operations, ensuring compliance with company policies and procedures.
- Developed and implemented strategic sales initiatives to enhance market presence.
- Trained and mentored store managers to improve team performance and customer service.
- Analyzed sales data to identify trends, optimizing inventory management across locations.
- Coordinated cross-functional teams to execute marketing campaigns effectively.
- Supervised various locations, enforcing high-quality standards of operation.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Improved regional sales performance by implementing targeted training programs for store managers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Foreman
Arrowhead Service
Denver, CO
02.2020 - 03.2021
- Supervised daily operations to ensure compliance with safety regulations and operational protocols.
- Coordinated project timelines and resource allocation to maximize efficiency on job sites.
- Trained and mentored junior team members in best practices for equipment handling and site management.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime across multiple projects.
- Planned and held weekly safety meetings with a new focus for each meeting.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Operated all types of heavy duty construction equipment to move through the refurbishing facilities and to be serviced.
- Trained new employees on proper and safe equipment operation.
Owner/Operator
Elite Spa Cover Manufacturing
Longmont, CO
03.2010 - 01.2020
- Managed daily operations, ensuring efficient production of spa covers.
- Developed supply chain strategies to optimize material sourcing and reduce costs.
- Trained and mentored staff on best practices for manufacturing processes.
- Implemented quality control measures to enhance product reliability and customer satisfaction.
- Established strong relationships with suppliers to negotiate favorable terms and secure high-quality materials.
- Analyzed production workflows, identifying areas for process improvements and efficiency gains.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Implemented effective financial management practices, improving cash flow and profitability.
- Assessed income and expenses and adapted plans to improve profit levels.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Education
High School Diploma -
Olde Columbine High School
Longmont, COSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Training and development
- Inventory control
- Client relations
- Adobe programs, Excel, Point of Sales Systems
- Website Development & SEO
- Targeted Marketing
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Manager
Ultrakote Products
06.2025 - 05.2026
Sales Associate
Jones Heartz Drywall Supply
01.2023 - 05.2025
District Manager
Appliance Factory Parts
05.2021 - 01.2023
Foreman
Arrowhead Service
02.2020 - 03.2021
Owner/Operator
Elite Spa Cover Manufacturing
03.2010 - 01.2020
High School Diploma -
Olde Columbine High School