Joao G. Fortes
Taunton,MA
Summary
Dedicated Security Officer with extensive experience at Morton Hospital, excelling in incident reporting and emergency response. Proven ability to enhance safety protocols and provide superior customer service, effectively preventing unauthorized access and ensuring a secure environment. Skilled in CCTV surveillance, with a strong commitment to fostering a welcoming atmosphere while prioritizing safety.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
36
36
years of professional experience
Work History
Security Officer
Morton Hospital
Taunton, MA
05.2022 - Current
- Monitored hospital premises to ensure safety and security of patients, staff, and visitors.
- Conducted regular patrols to identify potential hazards and enforce safety protocols.
- Responded promptly to incidents, coordinating with medical staff and law enforcement as needed.
- Implemented access control measures to safeguard restricted areas within the facility.
- Documented security incidents and prepared detailed reports for management review.
- Trained new security personnel on procedures, emergency response, and client interaction standards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
CORRECTION OFFICER
MASSACHUSETTS DEPARTMNET OF CORRECTION
Norfolk, MA
01.1990 - 03.2021
- Monitored inmate behavior to ensure safety and compliance with regulations.
- Conducted regular inspections of facilities to maintain security standards.
- Implemented crisis intervention techniques to de-escalate volatile situations.
- Trained new staff on policies, procedures, and emergency protocols.
- Coordinated inmate transportation for court appearances and medical appointments.
Education
Bachelor of Arts - Criminal Justice
Curry College
Milton, MA05-2011
High School Diploma -
Brockton High School
Brockton06-1983
Associate of Science - Law Enforcement
Massasoit Community College
Brockton, MA05-1996
Skills
- Report writing
- Incident reporting
- General security
- Emergency response
- Military experience
- CCTV surveillance
- Superior customer service
- Workplace violence prevention
POSITION
Applying for the position Per Diem General Maintenance Mechanic at Morton Hospital
Accomplishments
OSHA 10-Hour General Industry Safety and Health
Languages
Portuguese
Native or Bilingual
English
Full Professional
Cape Verdean
Native or Bilingual
Interests
I like to work with my hands and learning new skills
I am looking to attend Peterson School for Locksmith, Fire Alarms, Electronic System Alarms and Facilities Technician
Military
US Army Combat Veteran
ENLISTED: 25 January 1983
RETIRED: 07 October 2025
RANK: 1SG
Timeline
Security Officer
Morton Hospital
05.2022 - Current
CORRECTION OFFICER
MASSACHUSETTS DEPARTMNET OF CORRECTION
01.1990 - 03.2021
Bachelor of Arts - Criminal Justice
Curry College
High School Diploma -
Brockton High School
Associate of Science - Law Enforcement
Massasoit Community College