Joaquin Alvarado
Dallas
Summary
Bilingual customer service professional with a focus on effective communication and active listening. Experienced in ensuring safety and security while providing exceptional support to visitors.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Security Officer
Andy Frain
Dallas
10.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and hazards.
- Implemented access control procedures for visitors and staff entry points.
- Provided exceptional customer service while addressing visitor inquiries and concerns.
Traffic Controller
Parking of America
Arlington
05.2024 - 05.2025
- Directed traffic flow to ensure efficient vehicle movement in busy locations.
- Monitored parking lot usage and reported issues to management for resolution.
- Assisted drivers with parking instructions and provided customer service support.
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Directed pedestrians across busy streets and around construction sites.
Education
EPA 608 Universal - HVAC/Refrigeration Technician
Tulsa Welding School, Dallas,TX, US
Irving, TX 05.2025 - 12.2025
Pegasus Charter High School
Dallas, TXSkills
- Customer services
- Bilingual
- Effective communication
- Time management
- Adaptability and flexibility
- Active listening
Timeline
EPA 608 Universal - HVAC/Refrigeration Technician
Tulsa Welding School, Dallas,TX, US
05.2025 - 12.2025
Security Officer
Andy Frain
10.2024 - Current
Traffic Controller
Parking of America
05.2024 - 05.2025
Pegasus Charter High School