Joaquin Carranza
Fontana,CA
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
12
12
years of professional experience
Work History
Extraction Operator
FDS
01.2025 - Current
- Operated machinery to maintain efficient production flow and meet operational targets.
- Monitored equipment performance to identify maintenance needs and reduce downtime.
- Trained new operators on safety protocols and standard operating procedures.
- Collaborated with team members to ensure quality control and adherence to specifications.
Server
Lucilles Smokehouse BBQ
11.2023 - 11.2024
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to optimize food presentation and delivery times.
- Resolved customer complaints efficiently, maintaining positive dining experiences.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Server
Gen Korean BBQ
02.2022 - 02.2023
- Managed multiple tables during peak hours, ensuring timely order delivery.
- Collaborated with kitchen staff to optimize food presentation and delivery times.
- Implemented upselling techniques, increasing overall sales during shifts.
Server/Bartender Shift Manager
Buffalo Wild Wings
03.2014 - 11.2021
- Delivered exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, prioritizing tasks to optimize service flow during peak hours.
- Trained new servers on menu items, service standards, and operational procedures to enhance team performance.
- Collaborated with kitchen staff to communicate orders accurately and ensure timely food delivery.
Education
High School Diploma -
Lakes Community High School
Lake Villa, IL05-2013
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe food handling
- Menu memorization
- Food running
- High volume dining
- Service prioritization
- Team collaboration
Timeline
Extraction Operator
FDS
01.2025 - Current
Server
Lucilles Smokehouse BBQ
11.2023 - 11.2024
Server
Gen Korean BBQ
02.2022 - 02.2023
Server/Bartender Shift Manager
Buffalo Wild Wings
03.2014 - 11.2021
High School Diploma -
Lakes Community High School