Joaquin Funes
Cicero,Illinois
Summary
Motivated professional with a strong customer service background and bilingual abilities. Demonstrates effective communication and problem solving skills while fostering positive client relationships. Committed to contributing to a professional financial services environment and adapting quickly to new challenges.
Overview
5
5
years of professional experience
Work History
Deli Team Member
Target
2025.08 - Current
- Delivered friendly and efficient customer service in fast paced retail environments.
- Assisted customers with product selection and special orders.
- Greeted customers and responded to inquiries with friendly, knowledgeable service.
- Accurately prepared food orders while upholding cleanliness and food safety standards.
- Assisted customers with inquiries, recommendations, and concern resolution professionally.
- Collaborated with team members to maintain smooth daily operations.
Team Member / Trainer
Chick-fil-A
2024.10 - 2025.08
- Delivered high-quality customer service by greeting guests, taking orders, and ensuring customer satisfaction.
- Assisted in creating a positive learning environment for all team members.
- Trained new employees on company procedures, teamwork, and customer service expectations.
- Handled cash and card transactions accurately and responsibly.
- Maintained a positive attitude and resolved customer concerns in a professional manner.
- Handled customer complaints professionally and resolved issues promptly.
Busser / Server
Las Islas Bar and Grill
2021.01 - 2022.02
- Supported servers and staff to ensure excellent dining experiences for customers.
- Maintained clean and organized dining areas to promote a welcoming environment.
- Communicated effectively with customers and team members to meet service needs.
- Demonstrated reliability, teamwork, and strong work ethic in a busy restaurant setting.
- Maintained a friendly attitude towards customers at all times.
Education
Associate Degree - Finance
Morton College
Berwyn, IL2026-04
Graduated -
Morton East High School
Cicero, IL2025-01
Skills
- Customer service
- Bilingual: Spanish and English
- Communication skills
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Cash handling
- Leadership and training
- Adaptability
- Professionalism
- Upselling strategies
- Flexible schedule
- Hospitality and accommodation
Timeline
Deli Team Member
Target
2025.08 - Current
Team Member / Trainer
Chick-fil-A
2024.10 - 2025.08
Busser / Server
Las Islas Bar and Grill
2021.01 - 2022.02
Associate Degree - Finance
Morton College
Graduated -
Morton East High School