Joaquin Garcia
The Bronx,NY
Summary
Dedicated and professional Omnichannel Associate with proven skills in customer service and order processing. Expertise in effective communication and problem-solving, contributing to enhanced customer satisfaction and team collaboration.
Overview
3
3
years of professional experience
Work History
Omnichannel Associate
JCPenney
10.2022 - 01.2026
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Trained new associates on operational procedures, fostering a cohesive work environment.
- Prepared and packed customer orders for shipment in a timely and organized fashion
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and returns using CRM software to enhance customer satisfaction.
Education
Bachelor of Science - Radiation Therapy Technology
Manhattan University
Bronx, NY05-2029
High School Diploma -
Goshen High School
Goshen06-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer engagement
Timeline
Omnichannel Associate
JCPenney
10.2022 - 01.2026
Bachelor of Science - Radiation Therapy Technology
Manhattan University
High School Diploma -
Goshen High School