Joaquin Morado

IS Service Technician 1

Greeley-Evans School District 6

11.2011 - 12.2025

Diagnosed and repaired malfunctioning Lenovo, Dell, and HP Chromebooks to ensure optimal functionality.
Conducted routine maintenance checks on various OS updates to ensure testing apps will perform for students as intended during testing times.
Performed routine Windows image updates and routine in place upgrades.
Collaborated with staff to identify operational challenges and implement effective solutions, usually during square table meetings.
Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Mentored junior technicians, fostering skill development and promoting teamwork in repairs.
Received consistent positive feedback from Staff and Students, reflecting dedication to delivering exceptional service quality.
Exceptional communication skills and a commitment to addressing concerns promptly.
Enhanced client trust, providing transparent and easy-to-understand explanations of technical issues and solutions.
Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Similar Profiles

COLE LUCIUSCOLE LUCIUS

Restorative Practice Coordinator at Heath Middle School - Greeley-Evans School District 6Restorative Practice Coordinator at Heath Middle School - Greeley-Evans School District 6