Joaquin Velasco
Summary
Results-driven professional with experience as an Operations Manager at FedEx Ground, adept at optimizing processes and leading teams. Known for taking ownership and effectively communicating, I excel in managing logistics and enhancing productivity. A hardworking individual who embraces constructive criticism to achieve operational excellence and ensure timely deliveries.
Work History
Delivery Driver
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Navigated routes using GPS systems to ensure timely deliveries and optimize fuel usage.
- Conducted vehicle inspections to maintain operational readiness and compliance with safety standards.
- Communicated effectively with dispatch and customers regarding delivery status and any issues encountered.
Operations Manager
Managed daily operations for FedEx Ground. Oversaw 30-38 direct reports to support achievement of productivity and behavioral standards. Led team in pre-shift stretches and communicated safety messages prior to operations. Monitored volume to mitigate bottlenecks and organized sortation to appropriate trailers to meet service demands. Coordinated dispatch and arrival of trailers utilizing a yard management tool.