Joarding Duarte
Inwood,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
RMA Specialist
Maxsip Telecom
Valley Stream, NY
07.2022 - 01.2024
- Defined team directions and provided guidance to members.
- Maintained positive working relationship with fellow staff and management.
- Trained and managed new staff.
- troubleshoot and test devices such as tablets, smartphones, and hotspots that costumers sent with issues
- Made sure that every package that came in , left the same day to satisfy costumer waiting for their devices
- Came up with different solutions to costumer issues
- register clients to the system
- helped with inventory management
- assisted in different departments
- Understood and followed oral and written directions.
- Completed day-to-day duties accurately and efficiently.
Fast Food Cashier
Pollo Campero
Lawrence, NY
07.2022 - 08.2022
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Maintained work area and kept cash drawer organized.
- Completed opening, closing and shift change tasks by following company guidelines.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Inspected orders to make sure they were accurate before handing them to customers.
- Used my bilingual skills to attend to clients for more comprehensive service
Education
High School Diploma -
Lawrence High School
Lawrence, NY06-2022
Skills
- Maintenance and Repair
- Order Packaging
- Quality Assessment
- Cash Handling
- Returns Processing
- Money Handling
- Inventory Control
- efficient at working underpreasure
- Product Knowledge
- Training Experience
- Resolving Issues
- bilingual
- Shipping and Receiving
- Account Management
- Computer Skills
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
RMA Specialist
Maxsip Telecom
07.2022 - 01.2024
Fast Food Cashier
Pollo Campero
07.2022 - 08.2022
High School Diploma -
Lawrence High School