Joas Laurent
Miami,FL
Summary
Personable and dedicated Project Assistant with self-motivated nature focused on independently handling project and team needs. Highly organized in preparing documentation, schedules and communications. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Driver
Bhtransinc
07.2023 - Current
- Communicated with Stakeholders such as Brokers, Shippers, Consignee, and Dispatchers as necessary for updates on delivery.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained accurate logs of all deliveries and trips and kept completely clean driving record with no reportable incidents.
- Completed routes efficiently and according to compliance rules.
Professional Driver
Melton Trucks
01.2023 - 07.2023
- Maintained accurate logs of all deliveries and trips.
- Updated records with mileage, times and expenses.
- Coordinated efficient routes to avoid delays and optimize schedules utilizing GPS and other navigation tools to plan routes and stay on schedule.
- Completed routine quality assurance to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel, including Stakeholders to coordinate transportation schedules.
- Obtained signatures from all Stakeholders upon delivery of goods.
Patient Transporter
ChenMed
07.2019 - 07.2020
- Transported patients to clinic appointments and treatment units.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Collaborated with clinical personnel, and physicians to maintain stability during transport and facilitate event-free transport.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
Membership Director
LA Fitness
04.2018 - 06.2019
- Organized promotional events and interacted with community to increase sales volume.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Prepared sales presentations for clients showing success and credibility of products.
- Coached sales associates to fill leadership positions with qualified staff and boost company growth.
Graphic Designer
Cordis Cardinal Health
01.2016 - 01.2018
- Assisted with New Product Development with international Stakeholders.
- Developed creative design for print materials. Created digital image files for use in digital and traditional printing methods.
- Met with Stakeholders to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Researched trends and projected industry changes to capitalize on emerging opportunities.
Work Study Student
Broward College - A. Hugh Adams Central Campus
06.2015 - 01.2016
- Contributed to development of comprehensive employee training courses.
- Designed and delivered web-based, self-directed learning materials.
- Planned and monitored implementation of technology-based learning programs.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Education
Bachelor of Science - Web Development
WGU
Salt Lake City, UT12.2024
Associate of Arts - Multimedia Design Technology
Broward College
Davie, FL01.2016
Skills
- Team Bonding
- Staff Training
- Safety Protocols
- Project Planning
- Client Relations
- Customer Interaction
- Active Listening
- Critical Thinking
- Membership Databases
- Clerical Support
- File Management
- Product Demonstration
- Teamwork Skills
- Creative Design Layouts
- Design Strategies
- Photo Imaging
- Web Applications
- Interface Design and Implementation
- Adobe Illustrator
- 3D Modeling
Certification
- Certified CompTia Project + 2022
Languages
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Professional Driver
Bhtransinc
07.2023 - Current
Professional Driver
Melton Trucks
01.2023 - 07.2023
Patient Transporter
ChenMed
07.2019 - 07.2020
Membership Director
LA Fitness
04.2018 - 06.2019
Graphic Designer
Cordis Cardinal Health
01.2016 - 01.2018
Work Study Student
Broward College - A. Hugh Adams Central Campus
06.2015 - 01.2016
Bachelor of Science - Web Development
WGU
Associate of Arts - Multimedia Design Technology
Broward College
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