Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joathan Hernandez Lopez

Fort Wayne,IN

Summary

Accomplished assistant store manager with expertise in team training and customer engagement. Demonstrated success in optimizing daily operations and implementing effective sales strategies to drive performance and enhance customer satisfaction.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Extra Space Storage
Fort Wayne, IN
02.2026 - Current
  • Trained and mentored team members on customer service best practices.
  • Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
  • Presenting a structured sales process and managing customer accounts.

Team Lead

Walmart
Fort Wayne, IN
10.2023 - 02.2026
  • Implemented training programs for new hires, ensuring compliance with company policies and safety standards.
  • Mentored staff to enhance skills and improve overall team performance.

Assistant Food Manager

Sbarro Pizza
Fort Wayne, IN
05.2021 - 08.2023
  • Implemented quality control measures, maintaining high standards for food safety and presentation.
  • Trained new staff on food preparation techniques and service standards to enhance performance.
  • Supported inventory management processes, optimizing stock levels and reducing waste.
  • Assisted in managing daily operations, ensuring compliance with health and safety regulations.

Education

Bachelor of Science - Criminal Justice

Indiana University, Bloomington
Bloomington, IN
05.2028

Associate of Science - Criminal Justice

Ivy Tech Community College of Indiana
Indianapolis, IN
05.2027

High School Diploma -

South Side
Fort Wayne, IN
05.2024

Skills

  • Inventory management
  • Sales process
  • Team training
  • Customer service and engagement
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Extra Space Storage
02.2026 - Current

Team Lead

Walmart
10.2023 - 02.2026

Assistant Food Manager

Sbarro Pizza
05.2021 - 08.2023

Bachelor of Science - Criminal Justice

Indiana University, Bloomington

Associate of Science - Criminal Justice

Ivy Tech Community College of Indiana

High School Diploma -

South Side