Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Job Angeles-Sanchez

Minneapolis,MN

Summary

Dynamic Nutrition Services Lead at Regions Hospital with a proven track record in enhancing patient safety through meticulous food quality assessment and effective communication. Skilled in multitasking and customer service, I excel at resolving food concerns and managing dietary changes, ensuring optimal patient satisfaction and care.

Overview

3
3
years of professional experience

Work History

Nutrition Services Lead

Regions Hospital
Saint Paul, MN
11.2024 - Current
  • Checking trays when there are diet changes to ensure patient safety.
  • Taking calls from hospital staff about patient food concerns.
  • Assisting staff with diet changes, food quality, and general day to day questions.
  • Assisting supervisors with managing the department and staff.

Call Center Associate

Regions Hospital
Saint Paul, MN
11.2024 - Current
  • Answered incoming customer calls regarding food orders and complaints.
  • Entering in supplements.
  • Following patient's diet orders according to physician orders.
  • Accurately entering in menus according to patient's requests.

Food Service Worker

Regions Hospital
Saint Paul, MN
05.2024 - Current
  • Accurately read patient food tickets and assemble trays according to dietary guidelines.
  • Communicate with coworkers and teamwork.
  • communicate with leadership with diet changes, supervisor checks and concerns to patient safety.
  • Accurately delivering trays to patient's according to name and birthdate.
  • Communicating with nurses about glucose checks.

Nutrition Services Representitive

Regions Hospital
Saint Paul, MN
01.2024 - Current
  • Assemble tube feedings according to patient's formula order placed by dietician.
  • Deliver tube feedings to hospital units.
  • Assist patients via bedside who are unable to place their own food order.
  • Accurately documenting tube feeding charges to patient's room.

Senior Technician

Valvoline Instant Oil
Saint Anthony, MN
07.2023 - 11.2024
  • Performed diagnostic tests on malfunctioning equipment to identify issues and determine repair needs.
  • Documented all customer service interactions in the company's ticket system.
  • Trained junior technicians in basic troubleshooting techniques and best practices for repairing hardware components.
  • Maintained accurate records of equipment repairs, maintenance and inventory.

Shift Leader Manager

Noodles & Company
Arden Hills, MN
07.2022 - 04.2024
  • Resolved conflicts between employees or customers in an efficient manner.
  • Organized staff schedules and breaks according to store requirements.
  • Supervised and trained new shift leaders on store operations, policies, and procedures.
  • Provided feedback on employee performance during monthly evaluations.
  • Managed closing procedures such as counting money in the register drawers and reconciling receipts against reports.
  • Completed daily inventory reconciliation reports.

Education

High School Diploma -

Area Learning Center
New Brighton, MN
06-2025

Skills

  • Customer service
  • Multitasking
  • Food quality assessment
  • Time management proficiency
  • Order taking accuracy
  • Quick learner
  • Positive attitude
  • Flexible schedule

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Nutrition Services Lead

Regions Hospital
11.2024 - Current

Call Center Associate

Regions Hospital
11.2024 - Current

Food Service Worker

Regions Hospital
05.2024 - Current

Nutrition Services Representitive

Regions Hospital
01.2024 - Current

Senior Technician

Valvoline Instant Oil
07.2023 - 11.2024

Shift Leader Manager

Noodles & Company
07.2022 - 04.2024

High School Diploma -

Area Learning Center

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