Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
References
Timeline
Generic

JOB BUNDITWONG

Summary

Dynamic and results-oriented Finance Manager with a proven track record of success with extensive experience of over 18 years in various leadership roles. I excel in driving profitability and customer satisfaction. My strategic vision, strong communication and negotiation skills, enables me to lead teams effectively and foster productive relationships with stakeholders. Exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. Bringing outstanding problem-solving abilities, paired with in-depth knowledge of management, polished in evaluating employee performance and overseeing key projects, I am committed to excel in any Executive Leadership environment.

Overview

15
15
years of professional experience

Work History

Lease Renewal Manager

Toyota of Cedar Park
Cedar Park, TX
03.2023 - Current
  • Developing and implementing a comprehensive renewal lease strategy to maximize customer retention and ensure high lease renewal rates.
  • Overseeing the entire renewal lease process, including analyzing lease expiration dates, contacting customers, and negotiating lease terms and conditions.
  • Collaborating with the sales team to identify and target potential lease renewals, ensuring proactive communication and follow-up with existing customers.
  • Providing exceptional customer service and support throughout the lease renewal process, addressing any concerns or issues promptly and effectively.
  • Coaching, mentoring and training team members in order to improve their job performance.

Internet Sales Manager /Finance Director

Toyota of Cedar Park
Cedar Park, TX
11.2021 - 11.2022

Internet Sales Manager

  • Developed and implemented strategies for increasing internet sales volume.
  • Managed and trained a team of internet sales representatives, providing guidance and support to ensure exceptional customer service and sales performance.
  • Utilized various online platforms and tools to generate leads, engage with customers, and convert inquiries into sales.
  • Collaborated with marketing and advertising teams to develop targeted online campaigns and promotions, driving traffic to the dealership's website and generating quality leads.
  • Utilized CRM systems and other digital tools to effectively manage and track online leads, ensuring timely follow-up and accurate customer information.
  • Worked closely with the sales team to align online and offline sales efforts, ensuring a seamless customer experience and maximizing sales opportunities.

Finance Director

  • Developed and implemented comprehensive finance and insurance (F&I) strategies to maximize profitability and customer satisfaction.
  • Managed and trained a team of finance managers, providing guidance and support to ensure compliance with regulations, accurate financial documentation, and exceptional customer service.
  • Conducted regular training sessions and workshops for the sales team, ensuring they were knowledgeable about financing options, processes, and regulations.
  • Developed and maintained strong relationships with customers, providing ongoing support and addressing any financing-related concerns or issues promptly and effectively.

Finance Manager

Toyota of Cedar Park
Cedar Park, TX
04.2017 - 03.2023
  • Always achieved sales goal and ranked Top 3 or higher every month.
  • Developed and implemented efficient finance processes and procedures, resulting in streamlined operations and improved customer experience.
  • Collaborated with sales managers to identify financing opportunities and secure competitive financing options for customers, maximizing sales and profitability.
  • Conducted thorough credit analysis and risk assessment for customers, ensuring responsible lending practices and minimizing financial risk for the dealership.
  • Presented financing options to customers, explaining terms, interest rates, and payment schedules in a clear and concise manner, leading to increased customer satisfaction and closing rates.
  • Utilized finance and insurance products to enhance profitability, offering extended warranties, vehicle protection plans, and other value-added services to customers.

Finance Manager

Toyota - Lost Pines
Bastrop, TX
04.2015 - 03.2017
  • Achieved sales goal and ranked always Nr1 or Nr 2 in the company.
  • Implemented new strategies to gain new clients and retain existing ones by training new associates on customer service and how to close the deal.
  • Utilized finance and insurance products to enhance profitability, offering extended warranties, vehicle protection plans, and other value-added services to customers.
  • Conducted regular training sessions for sales and finance teams, keeping them up to date on financing options, processes, and compliance requirements.
  • Provided exceptional customer service and support throughout the finance process, addressing any customer concerns or issues promptly and effectively.
  • Participated in dealership meetings and strategic planning sessions, providing insights and recommendations to improve finance operations and drive profitability.

Finance & Lease Manager

Lexus Of Austin
Austin, TX
02.2014 - 03.2015
  • Responsible for overseeing all aspects of vehicle financing and leasing operations.
  • Managed all aspects of the financial leasing department, overseeing a team of leasing specialists.
  • Negotiated lease terms, including monthly payments, mileage allowances, and down payments, in accordance with customer budgets and preferences.
  • Resolved customer inquiries, disputes, and issues related to leasing contracts promptly and professionally, striving to achieve high levels of customer satisfaction.
  • Collaborated closely with sales and finance teams to identify leasing opportunities, optimize sales strategies, and achieve departmental goals.
  • Consistently exceeded leasing targets, contributing to the dealerships profitability.

Finance Manager

Toyota -Auto Nation
Austin, TX
01.2012 - 02.2014
  • Consistently achieved sales goal and went above and beyond.
  • Onboarding new finance managers and mentored them in ensuring ongoing success.
  • Created monthly performance metrics that tracked key performance indicators.
  • Negotiated contracts with clients in order to obtain competitive pricing structures.
  • Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
  • Promoted finance products to customers and sales force to increase penetration.

Finance Manager

Enterprise Car Sales
Austin, TX
02.2009 - 01.2012
  • Developed and implemented efficient finance processes and procedures, resulting in streamlined operations and improved customer experience.
  • Managed a team of finance specialists, providing training, guidance, and support to ensure compliance with regulations and accurate financial documentation.
  • Collaborated with sales managers to identify financing opportunities and secure competitive financing options for customers, maximizing sales and profitability.
  • Conducted thorough credit analysis and risk assessment for customers, ensuring responsible lending practices and minimizing financial risk for the dealership.
  • Built and maintained strong relationships with lending institutions, negotiating favorable terms and rates to offer customers competitive financing options.
  • Presented financing options to customers, explaining terms, interest rates, and payment schedules in a clear and concise manner, leading to increased customer satisfaction and closing rates.

Education

BBA - Aircraft Piloting And Navigation

Upper Bucks Institute of Aeronautics
Quakertown, PA
04-2004

Bachelor Aviation Engineering

Georgetown University
Washington, DC
04-2002

Skills

  • Leadership
  • Team Building & Development
  • Contract Management
  • Financial Management
  • Strategic Planning
  • Staff Training and Development
  • Team Leadership
  • Negotiation skills
  • Customer Relationship Management (CRM)
  • Sales Techniques
  • Sales Management
  • Turnarounds
  • Productivity Improvement
  • Cost Reduction Programs

Languages

English
Native/ Bilingual
Thai
Native/ Bilingual
Laos
Limited
Cambodian
Limited

Accomplishments

Awards - Achievements

  • 2002- Pilot License
  • 2002 - Honor Roll
  • 2002- Award of Honor

References

References available upon request.

Timeline

Lease Renewal Manager

Toyota of Cedar Park
03.2023 - Current

Internet Sales Manager /Finance Director

Toyota of Cedar Park
11.2021 - 11.2022

Finance Manager

Toyota of Cedar Park
04.2017 - 03.2023

Finance Manager

Toyota - Lost Pines
04.2015 - 03.2017

Finance & Lease Manager

Lexus Of Austin
02.2014 - 03.2015

Finance Manager

Toyota -Auto Nation
01.2012 - 02.2014

Finance Manager

Enterprise Car Sales
02.2009 - 01.2012

BBA - Aircraft Piloting And Navigation

Upper Bucks Institute of Aeronautics

Bachelor Aviation Engineering

Georgetown University
JOB BUNDITWONG