Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Job (Jo) Carr

Tuscaloosa,AL

Summary

Organized Maintenance III with 5+years of successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically demanding work. Safety-oriented team player with strong attendance record. Have a successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Score Cards average Tier 3 to Tier 5. Safety-oriented team player with strong attendance record. Well-oriented in maps, prints, soft tools, and a solid background in computer software. To sum everything up, a well driven, confident team player that lacks the "I can't" mentality.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Maintenance Technician III

Spectrum
10.2020 - Current
    • Operated varied hand and power tools to complete repairs.
    • Troubleshot equipment breakdowns and performed preventive maintenance.
    • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
    • Followed safety protocols to minimize workplace accidents.
    • Followed instructions from supervisor regarding daily job tasks and duties.
    • Performed preventive maintenance and repairs on various types of equipment inside of specified plants.
    • SCTE master technician- fiber splicing and using advanced equipment to troubleshoot

Maintenance Technician II

Spectrum
08.2020 - 10.2020
  • Operated varied hand and power tools to complete repairs.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed safety protocols to minimize workplace accidents.
  • Worked side by side with other technicians to complete big projects in timely matter

Maintenance Technician I

Spectrum
09.2018 - 08.2020
    • Entry level - basic knowledge
    • Operated varied hand and power tools to complete repairs.
    • Troubleshot equipment breakdowns and performed preventive maintenance.
    • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
    • Followed safety protocols to minimize workplace accidents.

Field Technician IV

Spectrum
04.2018 - 09.2018
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Business Technician- prioritized more on business level side- activate set-top boxes, static modems/routers, ran coax/ethernet lines to customer preferred locations.

Field Technician III

Spectrum
03.2017 - 02.2018
    • Communicated with customers to provide updates, gather information and resolve issues.
    • Communicated with supervisor to report progress, discuss issues and seek guidance.
    • Collaborated with other field technicians to resolve complex technical issues.
    • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
    • Performed more repeat trouble calls jobs as experienced tech

Advanced Broadband Installer

Spectrum
01.2016 - 02.2018
    • Entry Level
    • Trained to perform installs- installed set-top boxes and modem/router combos
    • Probation Period

General Manager

Wendy's Old Fashioned Hamburgers
04.2008 - 01.2016
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, and schedules.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring 20+ personnel on management principles, industry practices, company procedures, and technology systems.
  • Salary
  • Found ways to maintain employees' morale under intense situations - game days, charter buses, etc...

Grill Cook

Wendy's Old Fashioned Hamburgers
07.2005 - 10.2007
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation
  • Cleaned and maintained kitchen equipment regularly

Education

No Degree - CAD Technology

Marion Military Institute
Marion, AL

High School Diploma -

Sunshine High School
Newbern, AL
05.2004

Skills

    • Fiber splicing
    • SCTE
    • Problem Solving Ability
    • Preventive Maintenance
    • Hand and Power Tools
      • System Installations
      • Blueprint and Schematic Understanding
      • Service-Oriented Mindset
      • Troubleshooting Skills
      • Safety Awareness

Certification

  • SCTE
  • Fiber Splicing
  • Maintenance I/II/III


Timeline

Maintenance Technician III

Spectrum
10.2020 - Current

Maintenance Technician II

Spectrum
08.2020 - 10.2020

Maintenance Technician I

Spectrum
09.2018 - 08.2020

Field Technician IV

Spectrum
04.2018 - 09.2018

Field Technician III

Spectrum
03.2017 - 02.2018

Advanced Broadband Installer

Spectrum
01.2016 - 02.2018

General Manager

Wendy's Old Fashioned Hamburgers
04.2008 - 01.2016

Grill Cook

Wendy's Old Fashioned Hamburgers
07.2005 - 10.2007

No Degree - CAD Technology

Marion Military Institute

High School Diploma -

Sunshine High School
Job (Jo) Carr