Summary
Overview
Work History
Education
Skills
Opportunity
Timeline
Generic

Job: Construction Coordinator

Elmer Latchford,1960 Buck Run Ln

Summary

As a dedicated professional with 20 years of experience at Charter Communications, I have developed a comprehensive understanding of the cable industry. I began my career in the field, working closely with maintenance technicians, mapping plant infrastructure, and diagnosing complex issues to troubleshoot core products effectively. Over time, this hands-on expertise evolved into a broader operational role at the Regional Operations Center, providing me with valuable insights into both the technical and business sides of the industry. I am highly motivated, energetic, and committed to excelling in every task while continuously seeking opportunities to expand my skill set.

Overview

14
14
years of professional experience

Work History

Regional Operations Coordinator

Charter Spectrum
12.2017 - Current

As a ROC Specialist, I provide 24/7 incident management for our hybrid-fiber coaxial network, ensuring high-quality service. I monitor network performance, coordinate with maintenance teams, and quickly dispatch field crews to resolve outages, aiming to restore service efficiently and minimize disruptions for our customers.

Technical Support Specialist

Charter Spectrum
01.2011 - 11.2016

My goal was to provide subscribers with reliable internet and phone support, ensuring their confidence and satisfaction. I’m committed to fast troubleshooting, optimizing performance, and delivering a positive experience by collaborating with teams and using advanced tools to keep customers connected and informed.

Education

High School Diploma -

Diamond Oaks Career Development Center
Cincinnati, OH
05.1996

Skills

Strong Communication Skills

Ability to work in a team setting

Multi Tasking

Ability to Work Under Pressure

Computer Skills

Microsoft Excel

Opportunity

Thank you for considering my application. I am eager to take the next steps and confident that my experience, loyalty, and determination will allow me to contribute effectively to Spectrum. I appreciate your time and look forward to discussing how I can support the company’s continued success.

Timeline

Regional Operations Coordinator

Charter Spectrum
12.2017 - Current

Technical Support Specialist

Charter Spectrum
01.2011 - 11.2016

High School Diploma -

Diamond Oaks Career Development Center
Job: Construction Coordinator