JOCABETH AREVALO
Levittown,NY
Summary
Dynamic Produce Team Leader at Whole Foods
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. With 5 years of experience in perishable buying, execellent costumer service skills and strong work etich.Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Produce Team Leader
Whole Foods Market Inc
Jericho
07.2022 - Current
- Led team to achieve operational goals through effective scheduling and resource allocation.
- Trained new employees on customer service protocols and product knowledge standards.
- Streamlined inventory management processes, reducing waste and improving stock levels.
- Implemented staff performance evaluations to enhance team productivity and morale.
- Monitored compliance with safety regulations, ensuring a safe working environment for all employees.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Oversaw metrics management and identified opportunities to enhance team goals.
Assistant Team Leader
Whole Foods Market Inc
Jericho, NY
10.2020 - 07.2022
- Assisted team leader in daily operations, ensuring efficient workflow and high-quality customer service.
- Supported inventory management by monitoring stock levels and organizing product displays.
- Facilitated training sessions for new staff, enhancing their understanding of store procedures and policies.
- Collaborated with team members to implement promotional strategies, increasing customer engagement.
- Contributed to team meetings by sharing insights on operational challenges and potential solutions.
- Maintained cleanliness and organization in work areas, adhering to health and safety standards consistently.
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Managed team workload to reach targets for specific tasks.
- Organized weekly team meetings to discuss projects, share updates, and address any challenges faced by the team.
- Oversaw performance evaluations for team members, setting clear expectations and providing constructive feedback that led to enhanced productivity levels.
- Achieved high levels of customer satisfaction by consistently delivering exceptional service through proactive problem-solving abilities.
- Streamlined processes for product restocking, minimizing downtime and improving overall efficiency.
- Delegated tasks effectively, ensuring optimal utilization of each team member''s skills and capabilities.
Order Writer
Whole Foods Market Inc
Jericho, NY
03.2020 - 10.2020
- Processed perishable orders accurately using point-of-sale systems.
- Collaborated with team members to ensure timely order fulfillment.
- Maintained knowledge of product availability and seasonal promotions.
- Assisted in inventory management and stock replenishment tasks.
- Provided excellent customer service by addressing inquiries and concerns.
- Monitored inventory levels, reducing discrepancies through diligent tracking.
- Developed strong relationships with vendors, fostering open communication lines for expedited issue resolution and streamlined order processing.
- Consistently met or exceeded performance metrics by prioritizing tasks effectively and staying organized in a fast-paced environment.
- Provided training and support for new hires, assisting in their successful integration into the Order Writer role.
- Trained new staff on operational procedures and best practices.
- Assisted in teaching new standardized procedures for order writing processes, contributing to a consistent and efficient workflow across the team.
Education
High School Diploma -
Hicksville High-school
Hicksville, NYSkills
Operational efficiency
Task delegation
Stock replenishment
Employee scheduling
Promotional planning
Strong work ethic
Honesty and integrity
Cleaning and sanitation
Safety procedures compliance
Safe food handling
Cleaning procedures
Written and oral communication
Training and mentoring
Inventory counts
Quality control
Merchandise organization
Retail merchandising
Perishable supply ordering
Weights and measurements
Temperature monitoring
Product processing
Teamwork
Problem-solving
Time management
Attention to detail
Customer assistance
Strong communication and interpersonal skills
Problem-solving abilities
Adaptable and flexible
Mentoring
Team leadership
Languages
Spanish
Native or Bilingual
Timeline
Produce Team Leader
Whole Foods Market Inc
07.2022 - Current
Assistant Team Leader
Whole Foods Market Inc
10.2020 - 07.2022
Order Writer
Whole Foods Market Inc
03.2020 - 10.2020
High School Diploma -
Hicksville High-school