Jocee Dittemore
Indianapolis,IN
Summary
Dedicated Legal Assistant with strong client communication and document management skills. Proven ability to maintain confidentiality and streamline operations through effective time management.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Ken Nunn Law Office
Bloomington, Indiana
04.2025 - Current
- Facilitated client communication to collect information and provide timely updates.
- Maintained confidentiality of sensitive client records and information.
- Answered phone inquiries promptly, delivering exceptional customer service.
- Digitized physical documents for secure storage in a database system.
- Processed daily incoming mail efficiently to ensure smooth operations.
- Proofread legal document drafts for grammatical accuracy and punctuation correctness.
- Executed basic bookkeeping tasks, tracking payments received from clients.
CNA
Grand Valley Health and Rehab
Martinsville, Indiana
08.2023 - 04.2025
- Monitored vital signs and documented changes in resident conditions regularly.
- Maintained cleanliness and safety of resident living areas and equipment.
- Assisted residents with daily living activities, including bathing, dressing, and grooming.
- Provided companionship and emotional support during various activities.
- Communicated effectively with nursing staff regarding resident needs and concerns.
- Supported resident mobility by assisting with walking or transferring.
- Fostered a safe environment through diligent maintenance of hygiene standards.
Loan Servicing Specialist
Home Bank
Martinsville, Indiana
11.2021 - 08.2023
- Processed loan applications and maintained accurate customer records to support operations.
- Reviewed documentation for compliance with bank policies and regulations.
- Assisted customers with inquiries regarding loan terms and payment schedules.
- Monitored loan accounts to ensure timely payments and updates.
- Coordinated communication between borrowers and underwriters for seamless transactions.
- Resolved account discrepancies and payment errors to enhance customer satisfaction.
Education
High School Diploma -
Martinsville High School
Martinsville, IN05-2022
Skills
- Client communication
- Document management
- Attention to detail
- Effective communication
- Time management
- Team collaboration
- Confidentiality standards
- Document proofreading
- Exceptional telephone etiquette
- Microsoft office
Timeline
Legal Assistant
Ken Nunn Law Office
04.2025 - Current
CNA
Grand Valley Health and Rehab
08.2023 - 04.2025
Loan Servicing Specialist
Home Bank
11.2021 - 08.2023
High School Diploma -
Martinsville High School