Joceleen Pena
Riverside,CA
Summary
Dynamic and dedicated professional with experience at Stater Bros, excelling in customer service and effective communication. Proven ability to handle cash transactions and assist patients with phlebotomy skills. Reliable and responsible, I thrive in fast-paced environments while maintaining professionalism and courtesy. Committed to delivering exceptional support and ensuring patient safety.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Stater Bros
01.2024 - Current
- Assist and greet customers
- Have excellent customer service
- Operated cash register to receive payment by cash, check and credit card
- Scanned, priced and bagged customers groceries quickly to keep lines moving
- Provide prompt customer support with a professional, friendly, and patience
Phlebotomy Training Specialist
school
11.2024 - 02.2025
- Phlebotomy skills collecting specimens, processing, ordering lab testing and practicing patient safety
General Merchandise Clerk
Stater Bros
06.2023 - 01.2024
- Price and stock merchandise
- Assist customers
- Operate equipment safe and efficiently
Courtesy Clerk
Stater Bros
03.2021 - 06.2023
- Bag the customers groceries
- Assist customers to their vehicles with purchases
- Push carts
Education
Diploma -
Arlington High School
Riverside, CAPhlebotomy Training Specialist -
Phlebotomy Training Specialists
Riverside, CA02.2025
Skills
- Excellent written and verbal skills
- Willing to be hands-on with patients
- Able to follow instructions and procedures
- Time manageable
- Reliable and responsible
- Effective communication
- Professionalism and courtesy
Certification
- National Healthcareer Association certificate
- Basic Life Support (BLS certification)
- CDPH Phlebotomy Technician I License
Timeline
Phlebotomy Training Specialist
school
11.2024 - 02.2025
Cashier/Customer Service
Stater Bros
01.2024 - Current
General Merchandise Clerk
Stater Bros
06.2023 - 01.2024
Courtesy Clerk
Stater Bros
03.2021 - 06.2023
Diploma -
Arlington High School
Phlebotomy Training Specialist -
Phlebotomy Training Specialists
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