Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Jocelin Angeles

Hendersonville

Summary

Reliable healthcare professional offers experience providing optimal direct patient care, ability to assess patient needs, scheduling appointments and updating patient records. Proven ability to remain organized and work closely with physicians and nurses in a fast-paced environment. Proficient in both clinical and administrative duties as well as knowledgeable with EMR software. Committed to providing outstanding patient care and support to ensure patient satisfaction.

Overview

8
8
years of professional experience

Work History

Medical Assistant

PARDEE HOSPITAL
Hendersonville
08.2020 - Current
  • Support physicians and nursing staff in examinations, procedures, wound care, and diagnostic tests.
  • Triage patients.
  • Document medical data in patient charts, facilitating accurate records.
  • Prioritize patient needs identified through phone or walk-in communication to comply with established guidelines.
  • Clean exam rooms, medical instruments, and equipment complying with infection control standards.
  • Conduct pre-authorizations for in office procedures to meet insurer requirements.
  • Demonstrate proficiency in performing administrative duties such as answering phones, ordering supplies, and documenting patient records.
  • Arrange for hospital admissions for certain cases requiring more specialized care than what can be provided at an outpatient clinic.
  • Coordinate follow-up appointments or send referrals with specialists for further treatment or evaluation purposes.
  • Comply with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
  • Schedule appointments and maintain patient records.
  • Compile patient histories by interviewing them regarding their current medical history, family history, allergies, and current medications or treatments they are undergoing.
  • Educate patients about their conditions and treatments. Offer reading material to further educate.
  • Provide excellent customer service to patients by answering questions about medical procedures.
  • Provide post-operative care instructions to patients after surgery or other medical procedures.
  • Prepare exam rooms for incoming patients by stocking necessary supplies, and ensuring cleanliness of the room prior to patient arrival.

Stroke Screening

PARDEE HOSPITAL
Hendersonville
10.2021 - 05.2022
  • Implemented effective strategies for minimizing wait times.
  • Observed vital signs and brought patient to obtain ultrasound testing.
  • Educated patient on what to expect throughout visit.

Certified Nursing Assistant

BAYADA
Hendersonville
11.2018 - 08.2020
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Prepared clients meals.
  • Lifted and repositioned non-ambulatory patients to prevent accidents and falls.
  • Monitored vital signs of assigned patients according to standards.
  • Developed trusting relationships and provided emotional support to patients and families.

Certified Nursing Assistant

A NEW HOPE HOMECARE
Asheville
07.2017 - 01.2019
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
  • Maintained accurate records of patient care, condition, progress, and concerns.
  • Kept up-to-date on all safety protocols related to the job role.
  • Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate.

Education

Certified Medical Assistant -

Blue Ridge Community College
Hendersonville, NC
01.2019

High School Diploma -

East Henderson High
Flat Rock, NC
01.2016

Skills

  • Patient Assessments/Documentation
  • Patient Scheduling
  • HIPAA Compliance
  • Certified in Basic Life Support
  • Sterile Procedures and Technique
  • Bilingual- Fluent in Spanish
  • Electronic Medical Record System
  • Customer Service
  • Patient Education
  • Procedure Preparation
  • Wound Care and Irrigation
  • Staple and Suture Removal
  • Certified Medical Assistant

References

  • Darlene Tita, Cardiovascular Diagnostic Supervisor, Pardee Hospital, (828) 246-3766, Darlene.Tita@unchealth.unc.edu
  • Latoria Miller, Registered Nurse, Pardee Hospital, (864) 497-1696, Latoria.Miller@unchealth.unc.edu
  • Andrew Sticco, MD, Pardee Hospital, (828) 693-8019, Andrew.Sticco@unchealth.unc.edu

Volunteer Experience

Stroke Screening, Pardee Hospital, Hendersonville, NC, 10/01/21, 05/01/22, Implemented effective strategies for minimizing wait times., Observed vital signs and brought patient to obtain ultrasound testing., Educated patient on what to expect throughout visit.

Timeline

Stroke Screening

PARDEE HOSPITAL
10.2021 - 05.2022

Medical Assistant

PARDEE HOSPITAL
08.2020 - Current

Certified Nursing Assistant

BAYADA
11.2018 - 08.2020

Certified Nursing Assistant

A NEW HOPE HOMECARE
07.2017 - 01.2019

Certified Medical Assistant -

Blue Ridge Community College

High School Diploma -

East Henderson High

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