Jocelin Vogt

• Provided guidance and support to ensure safety of individuals served.
• Facilitated social interactions between participants and their peers in the community.
• Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
• Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
• Assisted with planning and coordination of activities and outings based on individual needs.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Recorded client status progress and challenges in logbooks and reports.
• Encouraged and reassured clients throughout transitions to facilitate smooth discharge.

• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Provided accurate information about products, prices and services.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Watched for and recognized security risks and thefts to prevent or handle situations.
• Collected payments and provided accurate change.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Organized stockroom shelves according to size, color or style.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Built and maintained relationships with peers and upper management to drive team success.
• Recommended, selected and located merchandise based on customer desires.
• Ensured compliance with all safety regulations while handling hazardous materials.
• Answered incoming telephone calls to provide store, products and services information.

(Photo Department)

• Printed and packaged requests, contacted customers regarding order availability and personally completed transactions with customers.
• Loaded digital images onto computers directly from cameras or from flash memory cards or USB devices.
• Enlarged, refocused and retouched photographs to clarify specific image areas to meet customer needs and preferences.
• Troubleshot various technical issues with the photo printing machine.
• Processed large orders of printed photos in a timely manner.