Jocelyn Aguirre
Mesquite,TX
Summary
Results-driven professional with a diverse background in customer service, education, administrative support, and food service. Recognized for exceptional communication, organizational, and problem-solving abilities, consistently fostering positive relationships and ensuring efficient operations in fast-paced environments. Eager to leverage reliability, adaptability, and a strong work ethic to contribute effectively to a dynamic team. Committed to delivering high-quality results and enhancing overall team performance.
Overview
9
9
years of professional experience
Work History
Cocktail Server/Bartender
Leelas Wine Bar/Milli
2024.11 - Current
- Delivered exceptional customer service in high-volume bar environment.
- Managed drink orders efficiently, ensuring timely service to guests.
- Trained new team members on menu offerings and service protocols.
- Maintained cleanliness and organization of bar area for optimal workflow.
- Implemented upselling techniques, contributing to increased sales revenue.
- Resolved customer complaints effectively, promoting a positive dining experience.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Office Administrative Assistant
Garland ISD
2025.08 - 2026.01
- Managed daily office operations, ensuring efficient workflow and adherence to deadlines.
- Facilitated communication between departments, enhancing collaboration and information sharing.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Coordinated scheduling of meetings and events, optimizing resource allocation.
- Assisted in preparing reports and presentations, enhancing communication clarity across departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Preschool Teacher
B.J Smith Elementary School
2024.08 - 2025.05
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to enhance critical thinking and student participation.
- Assessed student progress through various evaluation methods to ensure learning outcomes.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
First Grade Teacher
Floyd Elementary School
2022.08 - 2024.05
- Developed engaging lesson plans tailored to diverse learning styles and abilities.
- Fostered a positive classroom environment that encouraged student participation and collaboration.
- Implemented assessment tools to track student progress and adapt instructional strategies accordingly.
- Collaborated with parents and staff to address student needs and enhance educational outcomes.
- Led initiatives to integrate technology into the curriculum, enhancing student engagement and learning experiences.
- Conducted professional development workshops focused on innovative teaching practices and educational trends.
- Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.
- Collaborated with colleagues to develop interdisciplinary lessons that connected subjects such as math, science, and social studies.
- Assessed student progress by administering tests and evaluating results.
Restaurant Server
Urban Vines Wine Bistro
2018.07 - 2023.09
- Engaged with patrons to provide exceptional food and beverage service, ensuring a friendly atmosphere.
- Compiled and presented detailed information to guide food and beverage choices, ensuring alignment with client preferences.
- Organized and displayed ordered choices in a clear and efficient manner to support user engagement.
- Fostered a lively dining environment by consistently exhibiting enthusiasm and attentiveness to patrons.
- Executed room preparation for dining experiences by meticulously setting tables with decorations, condiments, candles, napkins, service plates, and utensils.
- Implemented and monitored compliance with sanitation safety and alcohol beverage control policies to ensure a safe environment.
- Achieved efficient revenue collection through accurate billing and payment processing. Enhanced patron experience by delivering timely bills and payment confirmations. Improved transaction accuracy by managing change and credit card slip distribution effectively.
- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed order accuracy by coordinating with kitchen staff to ensure timely meal delivery.
- Trained new servers on menu offerings and service protocols, fostering a collaborative team atmosphere.
Sales Representative
T-Mobile
2017.02 - 2020.07
- Developed and maintained strong customer relationships through effective communication and problem-solving techniques.
- Executed sales strategies to consistently exceed monthly targets and drive revenue growth.
- Demonstrated product knowledge to educate customers on features, benefits, and value propositions.
- Collaborated with team members to enhance sales tactics and improve overall store performance.
- Analyzed sales data to track performance metrics, identify opportunities for growth, and strategize solutions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted market research to identify trends and adjust sales approaches accordingly.
Education
High school diploma -
Mesquite High School
Mesquite, TX2014-05
Bachelor of Science - Interdisciplinary K-6 Specially in ESL
University of North Texas
Denton, TX2022-05
Associate degree - Education
Richland College
Dallas, TX2018-05
Skills
- Customer relationship building
- Schedule management
- Patience and empathy
- Point of sale (POS) system operations
- Efficient multitasking
- Strong communication skills
- Microsoft office
- Organizational skills
- Relationship building
- Team collaboration
- Verbal communication
- Problem-solving skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Office Administrative Assistant
Garland ISD
2025.08 - 2026.01
Cocktail Server/Bartender
Leelas Wine Bar/Milli
2024.11 - Current
Preschool Teacher
B.J Smith Elementary School
2024.08 - 2025.05
First Grade Teacher
Floyd Elementary School
2022.08 - 2024.05
Restaurant Server
Urban Vines Wine Bistro
2018.07 - 2023.09
Sales Representative
T-Mobile
2017.02 - 2020.07
High school diploma -
Mesquite High School
Bachelor of Science - Interdisciplinary K-6 Specially in ESL
University of North Texas
Associate degree - Education
Richland College