Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Barrow

Summary

I'm a self-motivated individual that carries a devoted commitment to high quality service, delivery, and rapid response. With a solid background in customer centered work environments, I'm easily able to adapt to change as well as possess eagerness toward learning and expanding my capabilities. All of the mentioned employment stresses teamwork, and being a part of a team that that expresses communication and loyalty that can only serve as a benefit in my own personal growth, as well as a contributor to your company.

Overview

14
14
years of professional experience

Work History

Housekeeper

The Laurel's of Pender
04.2024 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Caregiver

Mubarak
01.2020 - Current
  • Prepare meals
  • Give daily meds
  • Get ready for day/night
  • Assist in bathing and clothing self
  • Reaching daily goals in routine exercises
  • Clean/sterilize bathroom
  • Light housekeeping

Substitute Teacher

ESS
12.2023 - 05.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Supervised lunchroom and recess activities.

Sales Associate

Dollar General
03.2022 - 12.2023
  • Full-Time Lead Key Holder-
  • Handling money
  • Opening and closing the store
  • Being able to work quickly
  • A good problem solver

Cashier/Sandwich Artisan

Subway
03.2017 - 01.2018
  • Prep food/condiments
  • Check dates
  • Clean station and kitchen
  • Handle money
  • Took orders
  • Stayed up-to-date on current allergen information and educated coworkers on best practices for accommodating sensitivities or special requests from customers with allergies or dietary restrictions.
  • Greeted customers entering store and responded promptly to customer needs.

Cashier

McDonald's
07.2011 - 04.2015
  • Multitasker – Take orders and money at the same time
  • Wash dishes
  • Clean/Sterilize restrooms
  • Fix food

Education

Certificate - Accounting

Cape Fear Community College
Wilmington, NC
04-2024

High School Diploma -

Pender High
Burgaw, NC
06-2013

Skills

  • Problem Identification
  • Excel
  • Spreadsheet
  • Windows 11
  • Problem-solving
  • Teamwork and collaboration
  • Positive attitude
  • Calm and patient demeanor
  • Relationship building and management
  • Adaptability and dependability
  • Organized and efficient
  • Attention to detail

Timeline

Housekeeper

The Laurel's of Pender
04.2024 - Current

Substitute Teacher

ESS
12.2023 - 05.2024

Sales Associate

Dollar General
03.2022 - 12.2023

Caregiver

Mubarak
01.2020 - Current

Cashier/Sandwich Artisan

Subway
03.2017 - 01.2018

Cashier

McDonald's
07.2011 - 04.2015

Certificate - Accounting

Cape Fear Community College

High School Diploma -

Pender High

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Jocelyn Barrow