Jocelyn Carr - Robinson
Houston ,TX
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Houston, TX
12.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Alcon
Assembly Line
Houston, TX
07.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Plant Worker
Warehouse
Houston, TX
02.2024 - 07.2024
- Assisted in inventory management, ensuring accurate tracking of materials and supplies for smooth plant operations.
- Proactively addressed potential hazards within the work area, eliminating risks before they could impact employee health or safety conditions adversely.
- Collaborated with supervisors to develop customized strategies for resolving complex operational challenges during peak periods or unforeseen situations.
- Exceeded performance expectations regularly by focusing on efficient task completion while maintaining high attention to detail during all aspects of job duties performed as a plant worker.
- Enhanced workplace safety by conducting thorough inspections and implementing corrective actions.
Cashier
Walmart
Houston, TX
05.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Cashier
HEB Grocery Store
Houston, TX
05.2021 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
James Madison High School
Houston, TX06.2023
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- CCTV monitoring
- Surveillance
- Emergency response
- Physical fitness
- Communication
- Cash handling
- Sales
- Computer skills
- Long standing
- Fast paced environment
- Marketing
- Call center experience
- People’s person
- Medical Center
- Medical assistant
- Medical terminology
- Clinical Assistant
Certification
Certified clinical medical assistant
Timeline
Security Officer
Allied Universal Security Services
12.2024 - Current
Alcon
Assembly Line
07.2024 - 12.2024
Plant Worker
Warehouse
02.2024 - 07.2024
Cashier
Walmart
05.2023 - 01.2024
Cashier
HEB Grocery Store
05.2021 - 12.2022
James Madison High School