Jocelyn Deleon
Tustin,CA
Summary
Client-focused professional with extensive experience in customer service, business management, and project coordination. Proven ability to establish strong relationships with clients and stakeholders through effective communication. Recognized for innovative solutions and creative problem-solving skills in addressing diverse challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Marketing & Business Management Intern
Automatic Data Processing
06.2022 - 08.2022
- Company Overview: Tax Credit Services
- Responsible for designing media marketing pitches, participating in business management meetings, interviewing patrons for HR improvements, and shadowing executives in project management.
- Tax Credit Services
Water Safety Lifeguard
City of Irvine
Irvine, USA
03.2022 - 09.2023
- Working at nationwide, statewide, and local events. It's my responsibility to dedicate to ensuring the well-being of all patrons through proactive surveillance, swift rescue response, and expert first aid administration.
- Skilled in enforcing safety protocols, providing customer service, and maintaining equipment for optimal readiness.
Swim Instructor
City of Irvine
Irvine, USA
03.2023 - 09.2023
- Responsible for teaching individuals of all ages and skill levels about water safety, diving form, competition swimming, and stroke mechanics.
- My job also entailed regular trainings and end-of-session report cards.
Front Desk Receptionist
PQ Eyecare
06.2024 - 09.2024
- Responsible for answering phone calls, updating google calendar and excel software, scheduling appointments, welcoming patrons, and employing administrative support (filing, recordkeeping, faxing, etc).
YCC First Responder Academy Apprenticeship
Falck Global Assistance
Santa Ana, California
08.2022 - 09.2022
- Obtained STOP THE BLEED certification for addressing fatal wound injuries, acquiring hands-on EMT training, and assisting patients during site transitions.
Study Abroad
University Of California, Davis
Salamanca, Toledo, Córdoba, Sevilla, Granada, Spain
06.2025 - 07.2025
- I studied the cultural, religious, and political intersections of Christian, Jewish, and Muslim societies in five major Spanish cities. I participated in immersive learning initiatives in the following cities: Salamanca, Toledo, Córdoba, Sevilla, and Granada.
- Strengthened interpersonal and communication skills through full immersion, and a homestay with a Spanish family.
- Adapted to new environments quickly while managing travel logistics, group collaboration, and cultural differences across multiple cities.
- Participated in guided tours, professional lectures, and cultural events (e.g., flamenco, food tastings), enhancing public speaking confidence, and customer-service readiness.
- Gained hands-on experience navigating diverse social settings—relevant for roles requiring teamwork, attention to detail, and client-facing professionalism.
Associate
Davis Women In Business
10.2023 - 02.2025
- I actively contribute to meetings and events, offering insights and ideas to support our mission of empowering women in business.
- Through networking and promotional efforts, I represent the club and exhibit its values of diversity and professional development.
Member
Camp Kesem
Davis, California
01.2025 - Current
- Support children through and beyond a parent’s cancer by planning and leading free, week-long summer camps, and year-round programming.
- Collaborate with a team of student leaders to organize fundraising events, outreach, and family engagement initiatives.
- Promote a safe, inclusive, and emotionally supportive environment for campers from diverse backgrounds.
- Develop leadership, communication, and management skills through ongoing training and direct service.
Education
International Relations & Affairs - World Trade & Development
University of California, Davis
Davis, CA06-2027
High School Student -
Irvine High School
Irvine, CA06-2023
Skills
- Public speaking and communication
- Media marketing and content strategy
- Web design and project management
- Teaching and leadership experience
- R programming and data analysis
- First aid and water safety
- Spanish
Certification
- CA Food Handlers License
- Girls Inc. National Scholar Award
- Code Academy - Intermediate CSS - Web Design
- ITeach - Swim Instruction
- American College of Surgeons, Falck - STOP THE BLEED
- CGE - Lifeguard & Water Safety
- Nation Youth Leadership Conference - Honoree
Languages
- English
- Spanish
Locations
- Tustin, CA
- Davis, CA
Languages
Spanish
Professional
Timeline
Study Abroad
University Of California, Davis
06.2025 - 07.2025
Member
Camp Kesem
01.2025 - Current
Front Desk Receptionist
PQ Eyecare
06.2024 - 09.2024
Associate
Davis Women In Business
10.2023 - 02.2025
Swim Instructor
City of Irvine
03.2023 - 09.2023
YCC First Responder Academy Apprenticeship
Falck Global Assistance
08.2022 - 09.2022
Marketing & Business Management Intern
Automatic Data Processing
06.2022 - 08.2022
Water Safety Lifeguard
City of Irvine
03.2022 - 09.2023
International Relations & Affairs - World Trade & Development
University of California, Davis
High School Student -
Irvine High School
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