JOCELYN DOMINGUEZ
Anaheim,CA
Summary
Creative and customer-focused Visual Merchandising, Sales, and Marketing professional with 8+ years of experience across furniture, fashion, retail, hospitality, and lifestyle brands. Skilled in visual merchandising, showroom styling, brand presentation, customer engagement, sales, marketing support, and digital content coordination. Experienced in collaborating with creative and marketing teams to develop visually compelling displays, promotional campaigns, product launches, and online merchandising. Strong background in delivering elevated customer experiences, driving sales through authentic storytelling, and maintaining brand standards across both physical and digital platforms. Known for a strong eye for design, attention to detail, adaptability, and the ability to connect creative presentation with business and customer goals.
Overview
9
9
years of professional experience
Work History
Visual & E-Commerce Sales Associate
Scandinavian Designs Furniture
Irvine, California
10.2021 - Current
- Managed daily visual merchandising priorities and floor sets while meeting strict deadlines and global brand standards.
- Maintained organized and customer-ready environments while balancing sales, operational, and merchandising responsibilities.
- Communicated effectively with management and team members to coordinate daily priorities and ensure timely completion of tasks.
- Help maintain polished, functional, and organized environments for customers, team members, and business partners.
Visual Merchandising & Sales Associate
Zara (Inditex Group)
01.2021 - 10.2021
- Managed daily visual merchandising priorities and floor sets while meeting strict deadlines and global brand standards.
- Coordinated with management and visual teams to execute seasonal campaigns, product launches, and changing business priorities.
- Supported online order fulfillment, customer service, sales, and visual presentation while balancing multiple operational priorities.
Marketing & Guest Experience Support / Hostess / Bartender
10e Restaurant & Lounge
07.2018 - 09.2021
- Coordinated guest experiences and ensured seamless execution of events and daily hospitality operations, enhancing overall guest satisfaction.
- Communicated effectively with guests, staff, management, and external contacts to promptly address needs and resolve issues, contributing to a positive atmosphere.
- Managed multiple competing priorities in a fast-paced hospitality environment while upholding high service standards, ensuring a consistent and enjoyable guest experience.
Sales Associate
G by Guess
12.2017 - 07.2018
- Built strong relationships through effective communication, interpersonal skills, and product knowledge.
- Partnered with management to execute seasonal marketing initiatives, promotional campaigns, and visual merchandising resets.
- Maintained an organized and visually appealing environment while balancing customer service and operational responsibilities.
Seasonal Brand Associate
Fossil, Citadel Outlets
09.2017 - 12.2017
- Coordinated product launches, gift-set preparation, promotional activities, and customer engagement to enhance overall shopping experience.
- Oversaw customer and operational priorities during high-volume seasonal periods to ensure seamless service delivery.
- Adjusted to changing daily needs while fostering a professional, organized, and customer-centric environment.
Education
Certificate - Interior Design
Interior Design Institute
Newport Beach, CAHigh School Diploma -
Oscar De La Hoya Ánimo Charter High School
Los Angeles, CASkills
- Organization & Time Management
- Multitasking & Prioritization
- Customer & Guest Relations
- Administrative Support
- Visual Merchandising
- Written & Verbal Communication
- Problem Solving
- Adaptability & Flexibility
- Fast-Paced Environment Management
- Microsoft Excel
- Microsoft Word
CREATIVE HIGHLIGHTS
- Designed and styled multiple showroom layouts for Scandinavian Designs featured on digital platforms.
- Assisted Zara visual team in launching seasonal in-store campaigns consistent with global brand standards.
- Supported influencer events and digital storytelling for local hospitality brand 10e, increasing online engagement.
Timeline
Visual & E-Commerce Sales Associate
Scandinavian Designs Furniture
10.2021 - Current
Visual Merchandising & Sales Associate
Zara (Inditex Group)
01.2021 - 10.2021
Marketing & Guest Experience Support / Hostess / Bartender
10e Restaurant & Lounge
07.2018 - 09.2021
Sales Associate
G by Guess
12.2017 - 07.2018
Seasonal Brand Associate
Fossil, Citadel Outlets
09.2017 - 12.2017
Certificate - Interior Design
Interior Design Institute
High School Diploma -
Oscar De La Hoya Ánimo Charter High School