Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Jocelyn Escalera

Las Vegas,NV

Summary

I am an energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Representative

Angie's
01.2023 - Current
  • Sale Leads to Home Improvement Contractors.
  • Have empathy and understand what the Contractor wants and needs to be successful with me.
  • Account Manager
  • Cold Call
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of the market, payment policies and security standards.

Insurance Sales Agent

Farmers Insurance
04.2021 - 01.2023
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Followed up promptly with interested clients to close sales.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

Inside Sales Representative

Bath And Body Works
07.2020 - 04.2021
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Utilized CRM software to manage customer accounts and track performance metrics.

Education

High School Diploma -

Shadow Ridge Highschool
Las Vegas, NV
05.2016

Associate of Arts - Fine Arts

College of Southern Nevada
Las Vegas, NV
04.2021

Skills

  • Product and Service Knowledge
  • Intuit QuickBooks
  • Adobe Systems Adobe InDesign
  • Problem-Solving Strengths
  • Microsoft Outlook
  • Apple macOS
  • Microsoft Office
  • Microsoft Windows
  • Inside and Outside Sales
  • Google Drive
  • Sales Expertise
  • Positive Customer Engagement
  • Upselling Techniques
  • Customer Relations
  • Persuasive Negotiations
  • Maintaining Customer Database
  • Time Management

Accomplishments

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Certification

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Timeline

Sales Representative

Angie's
01.2023 - Current

Insurance Sales Agent

Farmers Insurance
04.2021 - 01.2023

Inside Sales Representative

Bath And Body Works
07.2020 - 04.2021

High School Diploma -

Shadow Ridge Highschool

Associate of Arts - Fine Arts

College of Southern Nevada

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Jocelyn Escalera