JOCELYN REYES
Bakersfield,USA
Summary
Detail-oriented and bilingual administrative and customer service professional with experience in office coordination, client support, warehouse operations, social media management, and creative design. Skilled at managing multiple tasks, supporting team goals, and maintaining confidentiality in fast-paced environments. Strong communication abilities, bilingual in English and Spanish, and proficient in digital tools including Microsoft Office, Adobe Suite, and social media platforms.
Overview
11
11
years of professional experience
Work History
Office Coordinator
Stockdale Country Club
Bakersfield, CA
09.2023 - 07.2025
- Oversaw management of office supplies and inventory, ensuring readiness.
- Coordinated maintenance of equipment to minimize downtime.
- Directed incoming calls and inquiries to appropriate staff members.
- Maintained secure filing systems for confidential employee records.
- Enhanced interdepartmental communication processes to increase effectiveness.
- Supported administrative initiatives across departments, driving project success.
- Organized documentation for quick access and retrieval of information.
- Facilitated improved communication flow among teams, fostering collaboration.
Material Handler
Amazon Warehouse
Shafter, CA
11.2022 - 03.2024
- Ensured accurate inventory management by identifying, labeling, and reporting shortages.
- Executed processing and storage of warehouse materials; maintained precision in production orders.
- Participated in various departments such as Decant and Problem Solve for operational efficiency.
- Performed quality checks on transported materials to guarantee adherence to standards.
Seasonal Cashier
Michaels Craft Store
Bakersfield, CA
09.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Fulfillment Associate (Temp)
Famous Footwear Warehouse (Key Staffing)
Lebec, CA
07.2022 - 08.2022
- Streamlined warehouse operations, including receiving, picking, packing, and shipping.
- Facilitated process improvements, reporting, and ensured safety compliance.
- Conducted physical inventory counts and monitored inventory accuracy.
- Supported training initiatives to enhance team performance.
Fulfillment Associate
Amazon
Bakersfield, CA
09.2020 - 04.2022
- - Packed and fulfilled customer orders in high-volume warehouse under strict safety standards.
- - Used pallet jacks, inspected inventory, and maintained production flow with team collaboration.
- - Trained new team members and maintained a clean, organized environment.
Temp Receptionist
Michael Flooring Inc.
Bakersfield, CA
06.2019 - 09.2019
- - Greeted clients, managed incoming payments, and maintained office supply inventory.
- - Organized paperwork and supported daily office functions.
Seasonal Cashier
Jack in the Box
Lebec, CA
02.2019 - 06.2019
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Seasonal Stock Associate
DD’s Discounts
Bakersfield, CA
10.2018 - 12.2018
- Maintained inventory accuracy by preparing merchandise for sales floor and pricing items.
- Enhanced customer experience by assisting shoppers in locating desired products.
- Worked with team to uphold store organization and cleanliness standards.
Receptionist
On Q Financial
Bakersfield, CA
08.2018 - 12.2018
- - Managed front desk responsibilities, processed purchase orders, and built positive vendor relationships.
- - Assembled client thank-you gifts and maintained office supplies.
- - Completed data entry, organized applicant tracking system, and assisted with marketing gifts.
Receptionist
New American Funding
Bakersfield, CA
10.2017 - 03.2018
- - Handled incoming calls, directed visitors, coordinated meetings, and distributed mail.
- - Tracked resumes, scheduled interviews, and supported recruiting efforts.
- - Maintained a professional reception area and assisted with office communications.
Sales Associate
JCPenney
Bakersfield, CA
07.2016 - 02.2018
- - Delivered exceptional customer service, processed returns, and operated POS systems with accuracy.
- - Trained new associates, stocked merchandise, and promoted sales events.
- - Cultivated a positive shopping environment by engaging customers with professionalism.
Photographer
Lifetouch National School Studios
01.2015 - 04.2016
- - Captured high-quality portraits, managed photo equipment, and edited images with Adobe software.
- - Directed clients for optimal results and set up lighting/equipment as needed.
Sales Associate
Columbia Sportswear Outlet
Arvin, CA
07.2014 - 04.2015
- - Supported sales floor operations, managed inventory, and provided customer support.
- - Operated cash register, created product displays, and promoted store events.
Education
Certificate - Jewelry Essentials
Gemological Institute of America
Carlsbad, CA01.2022
Bachelor of Arts - Studio Art
California State University
Bakersfield, CA01.2017
Skills
- - Office Administration & Reception
- - Customer Service & Communication
- - Social Media Management & Marketing
- - Adobe Photoshop, Illustrator & Lightroom
- - Microsoft Office & Excel
- - Photography & Graphic Design
- - Time Management & Organization
- - Bilingual: English & Spanish
Timeline
Office Coordinator
Stockdale Country Club
09.2023 - 07.2025
Material Handler
Amazon Warehouse
11.2022 - 03.2024
Seasonal Cashier
Michaels Craft Store
09.2022 - 12.2022
Fulfillment Associate (Temp)
Famous Footwear Warehouse (Key Staffing)
07.2022 - 08.2022
Fulfillment Associate
Amazon
09.2020 - 04.2022
Temp Receptionist
Michael Flooring Inc.
06.2019 - 09.2019
Seasonal Cashier
Jack in the Box
02.2019 - 06.2019
Seasonal Stock Associate
DD’s Discounts
10.2018 - 12.2018
Receptionist
On Q Financial
08.2018 - 12.2018
Receptionist
New American Funding
10.2017 - 03.2018
Sales Associate
JCPenney
07.2016 - 02.2018
Photographer
Lifetouch National School Studios
01.2015 - 04.2016
Sales Associate
Columbia Sportswear Outlet
07.2014 - 04.2015
Certificate - Jewelry Essentials
Gemological Institute of America
Bachelor of Arts - Studio Art
California State University