Jocelyn Galvan
Channelview
Summary
Professional and detail-oriented customer service associate with experience in fast-paced retail and restaurant environments. Strong communication, organization, and client care skills. Currently pursuing an Esthetician License with expected graduation in May 2026 and seeking a Medical Spa Receptionist position to provide excellent front-desk support, appointment scheduling, and a welcoming client experience.
Overview
3
3
years of professional experience
Work History
Online Shopper
Walmart
Channelview, TX
07.2025 - Current
- Accurately fulfill high-volume online customer orders with strong attention to detail.
- Communicate professionally with customers regarding substitutions and order updates.
- Maintain organization and efficiency while meeting strict time deadlines.
- Ensure quality control and proper staging for pickup and delivery.
- Collaborate with team members to support smooth daily store operations.
Cashier
Popeye's Restaurants
Channelview, TX
05.2024 - 11.2024
- Processed customer transactions accurately using cash, credit, and electronic payments.
- Maintained balanced cash drawer and resolved discrepancies promptly.
- Provided friendly and efficient customer service in a fast-paced environment.
- Addressed customer concerns and resolved issues professionally.
Hostess
Iguana Joe's
Channelview, TX
06.2023 - 01.2024
- Greeted and welcomed guests, creating a positive first impression.
- Managed reservations, waitlists, and guest flow.
- Maintained organized host stand and lobby area.
- Collaborated with servers to ensure efficient table turnover.
- Resolved guest concerns to maintain high customer satisfaction.
Education
High School Diploma -
Joe Frank Campbell Learning Center
Channelview, TXEsthetician Program -
San Jacinto College
Channelview, TX05.2026
Skills
- Front Desk Operations
- Appointment Scheduling & Calendar Management
- Customer Service & Client Relations
- Phone & Email Communication
- Point of Sale (POS) Systems
- Cash Handling
- Time Management & Organization
- Professional & Welcoming Demeanor
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Online Shopper
Walmart
07.2025 - Current
Cashier
Popeye's Restaurants
05.2024 - 11.2024
Hostess
Iguana Joe's
06.2023 - 01.2024
High School Diploma -
Joe Frank Campbell Learning Center
Esthetician Program -
San Jacinto College