Jocelyn Holden
Fort Bragg,NC
Summary
Driven and adaptable professional with a background at Walmart, excelling in customer service and attention to detail. Demonstrated ability to meet deadlines, enhance client satisfaction, and maintain high-quality standards across varied roles. Skilled in planning, organization, and multitasking, with a proven track record of achieving results through effective decision-making and problem-solving.
Overview
3
3
years of professional experience
Work History
Personal Shopper
Walmart
09.2023 - 03.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
House Cleaner Assistant
Terri Davy Cleaning
10.2020 - 09.2023
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
Crew Member Cook
Wendys Restaurant
08.2021 - 07.2022
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
Education
High School Diploma -
Malvern High School
Malvern, AR05.2023
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
- Relationship Building
- Flexible Schedule
- Adaptability and Flexibility
- Physical Stamina
- Problem-Solving
- Multitasking Abilities
Timeline
Personal Shopper
Walmart
09.2023 - 03.2024
Crew Member Cook
Wendys Restaurant
08.2021 - 07.2022
House Cleaner Assistant
Terri Davy Cleaning
10.2020 - 09.2023
High School Diploma -
Malvern High School