Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Hurtado

Fort Worth,TX

Summary

Dynamic Financial Service Representative with proven leadership at World Finance, excelling in sales and marketing. Skilled in cash handling and customer engagement, consistently achieving high customer satisfaction. Recognized for training new employees and enhancing operational efficiency, contributing to a well-organized and profitable environment.

Overview

7
7
years of professional experience

Work History

Financial Service Representative

World Finance
07.2024 - Current

Manager assistant

Personal loans

Active loan calls/ Marketing calls

Tax preparer

Bank drop off

Print and submit end of day report

Sales Associate

ACE Cash Express Inc.
01.2020 - 08.2021

Greet customers and ascertain what each customer wants or needs

Such as doing bill, rent payments, Money orders, Money transfer

Check Cashing

Performing tasks such as counting money and making deposits

Loans and Title loans

Sales of debit cards

Marketing calls

File organize recent and past loans

Lead Cashier

Fuel City
12.2017 - 06.2019

Train new employees

Send Sales to management

Made sure store was being maintained and in order

Answer customers questions and concerns/ Answer phones

Help them stockers when orders came in

Check venders

Trendar (diesel) register for truckers

Authorize or Pre-Authorize the pumps for truckers who bought diesel.

Get truckers information who bought a parking spot

Authorize checks such as (Comdata,EFS,T-Check) if check was approved i

would collect the money from the safe

Constantly checked everyone's register to make sure they were balanced

Safe drop the money in the safe.

Scale tickets to weight 18 Wheelers

Education

High School Diploma -

Diamond Hill Jarvis
Fort Worth, TX
06.2014

Skills

  • Leadership and management
  • Know your customer
  • Sales and marketing
  • Cash handling

Timeline

Financial Service Representative

World Finance
07.2024 - Current

Sales Associate

ACE Cash Express Inc.
01.2020 - 08.2021

Lead Cashier

Fuel City
12.2017 - 06.2019

High School Diploma -

Diamond Hill Jarvis
Jocelyn Hurtado