Jocelyn James
North Charleston,SC
Summary
Proven to enhance customer experiences and sales at Tongy’s Shmackhouse, I excel in high-volume environments through exceptional multitasking and customer service skills. Demonstrated ability to boost revenue and efficiently manage operations, I bring a deep knowledge of liquor, beer, and wine, alongside a highly reliable work ethic.
Overview
5
5
years of professional experience
Work History
Bartender
Tongy’s Shmackhouse
Conway, SC
09.2021 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Beverage Cart Attendant
Legends Golf & Country Club
Conway, SC
06.2019 - 11.2022
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
Education
Enfield High School
Enfield, CT06.2018
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
Timeline
Bartender
Tongy’s Shmackhouse
09.2021 - 09.2024
Beverage Cart Attendant
Legends Golf & Country Club
06.2019 - 11.2022
Enfield High School