Jocelyn Jones
Saint Johns,MI
Summary
Eager and driven soon-to-be Environmental Sustainability graduate with deep knowledge in sustainable development, environmental policies, and green technologies. With practical experience in customer service, I excel in communication, problem-solving, and interpersonal skills, adept at exceeding customer expectations. I'm ready to leverage my academic background and hands-on skills to contribute positively to sustainability projects. Skilled in data analysis, research, and promoting environmental awareness, I aim to support sustainability efforts in an innovative organization.
Overview
4
4
years of professional experience
Work History
Server
Rellis Sports Bar
07.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Sales Associate
Banana Republic
05.2021 - 08.2023
- Negotiated prices, terms of sales, and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Engaged with several customers to build rapport and loyalty.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Lab/Medical Assistant
Ouch Urgent Care
03.2020 - 04.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented over 30 patients' medical information such as blood pressure and weight every day.
- Performed medical records management, including filing, organizing, and scanning documents.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
Education
Bachelor of Science - Environmental Studies And Sustainability
Michigan State University
East Lansing, MI05.2025
High School Diploma -
St. Johns High School
Saint Johns, MI05.2021
Skills
- Listening Skills
- Time Management
- Communication
- Teamwork
- Online Systems
- Multitasking Strengths
- Customer Service
- Adaptability
- Strong Work Ethic
Social Links
LinkedIn:
https://www.linkedin.com/in/jocelyn-jones-083931217/
Handshake:
https://msu.joinhandshake.com/stu/users/42130883
Interests
- Volunteer Work
- Physical Activity
- Traveling
- Creative Arts
- Urban Farming
- Sustainable Methods
Timeline
Server
Rellis Sports Bar
07.2023 - Current
Sales Associate
Banana Republic
05.2021 - 08.2023
Lab/Medical Assistant
Ouch Urgent Care
03.2020 - 04.2021
Bachelor of Science - Environmental Studies And Sustainability
Michigan State University
High School Diploma -
St. Johns High School