Renee L’Italien
Turner,ME
Summary
Dynamic professional eager to contribute to a progressive organization by leveraging extensive experience and educational background in a challenging work environment. Proven ability to adapt and thrive in fast-paced settings while maintaining a focus on achieving organizational goals. Prepared to bring innovative solutions and a collaborative spirit to the team.
Overview
22
22
years of professional experience
Work History
Application Analyst III
Long80 Consultants
2022.11 - Current
- EPIC AMBULATORY ANALYST
- EPIC INPATIENT CLIN DOC / ASAP /STORK
- Primarily provide application support for Covenant Health’s clinical information system that supports all Ambulatory as well as inpatient aspects providing care to patients.
- In addition, supporting several third party applications ( Onbase, 3M Fluency Direct, Imprivata EPCS and back up assistance for 3 M 360e encoder).
- Provide project management, system troubleshooting, upgrades, and direct end user support.
- Assist with training providers as directed.
- Work closely with the Quality team regarding Quality, ACO and PCMH metrics.
- Gather requirements for our customers to utilize the functionality of EPIC and support and improve workflow to maximize efficiency.
Application Analyst II
Covenant Health System – St Mary’s Hospital
2021.09 - 2022.11
- EPIC INPATIENT CLIN DOC / ASAP / STORK
- I provide application support for Covenant Health’s clinical information system that supports all inpatient clinical aspects of providing care to patients.
- I provide project management, system troubleshooting, upgrades, and direct end user support.
- I gather requirements for our customers to utilize the functionality of EPIC and support and improve workflow to maximize efficiency.
- I assist customers and investigate issues that are reported and identify root cause and recommend or provide a resolution to the issue.
- I work collaboratively with internal and external customers.
- I assist with coordination and participation of testing for upgrades.
Integration Analyst
Central Maine Medical Center
2014.01 - 2021.09
- I work closely with all members of the Information Services (IS) support team, technical team, department directors, managers, and end users in all applicable areas, as well as vendors, to implement and maintain solutions.
- I develop standards and processes to support and facilitate integration projects and initiatives.
- I have provided training and development of training materials for Acute areas and Ambulatory Practices.
- Responsible to maintain and coordinate testing and installation of new content into non prod and production domains.
- Coordinate, schedule and communicate downtime to leadership and end users.
Application Analyst
Application Analyst-Centricity & Cerner
2013.01 - 2014.07
- I supported several solutions to include Centricity EMR and Cerner solutions.
- I provided training and development of training materials for Ambulatory Practices.
- Supporting several third party applications to include Onbase, Dragon Dictation and Imprivata EPCS.
System Analyst
St. Mary’s Health System
2003.09 - 2013.01
- Responsible for writing policies and procedures and management of the Outpatient EMR, Centricity.
- Training the staff and providers on utilization of the EMR.
- Work closely with physician Dyads and Super users in the practices to develop new content and workflows that align with the organizational strategic direction.
Education
Leadership and Organizational Studies
University of Southern Maine
Skills
- Providing Support and Training for new software implementations and assistance in developing design decisions to meet the best practice to provide quality care to patients
- Knowledge of Quality Metrics to include Promoting Interoperability ACO, and eCQM
- Participated in TJC (JCAHO) and CAP Inspections
- Develop Workflows , Tip sheets, and Job Aides to assist end users with new content and functionality
- Provider and Clinical training and at the elbow support for providers and end users on first day in clinic
- Coordinate testing events associated to the upgrades with analysts and third party vendors
- Coordinate Project Implementation and testing events associated to new software with analysts and key stakeholders
- Able to prioritize and multi- task
- Proficient in Microsoft Office, Outlook, Centricity EMR, All scripts, Meditech, Cerner Power chart, Cerner Power chart Ambulatory, HIM Access, Dragon Voice Dictation, Dragon Copilot AI, MModal FD dictation, On base, Epic, Net Presenter, IGEL, and Legacy Data Systems
- In additional utilizing several ticket management systems for end user support
- Act as a liaison between vendors and maintain a domain strategy for our Non-Production Environments and our Production environment for Remote Hosted Environments
Accomplishments
Certified Health Care Technology Specialists
HIT-Pro-CP-Clinician/Practitioner Consultant
HIT-Pro-PW-Practice Workflow and Information Management Redesign Specialist
HIT-Pro-IM-Implementation Manager
HIT-Pro-TR-Trainer
Epic – EPICCARE INPATIENT CLINICAL DOCUMENTATION
Epic- EPICCARE INPATIENT PROCEDURE ORDERS
Epic- ASAP EMERGENCY DEPARTMENT
Epic- STORK
Epic-Ambulatory
Epic- MyChart
Epic- Health Maintenance (Badge)
Other:
Imprivata EAM Course
Crystal Reports XI Design Workshop
Cerner Fundamentals
Cerner Troubleshooting
Cerner Orders Management
Cerner Core
LEAD Program-St Mary’s Health System & Central Maine Community College
Timeline
Application Analyst III
Long80 Consultants
2022.11 - Current
Application Analyst II
Covenant Health System – St Mary’s Hospital
2021.09 - 2022.11
Integration Analyst
Central Maine Medical Center
2014.01 - 2021.09
Application Analyst
Application Analyst-Centricity & Cerner
2013.01 - 2014.07
System Analyst
St. Mary’s Health System
2003.09 - 2013.01
Leadership and Organizational Studies
University of Southern Maine