Open To Work
Jocelyn Lorini
Winchendon,USA
Work Preference
Summary
Motivated sales professional with 5+ years of sales and customer relationship experience, including phone-based prospecting, consultative selling, lead generation, and closing opportunities. Adept at cultivating relationships with C-suite executives and decision-makers. Committed to delivering exceptional service and aligning client needs with effective marketing strategies. Experienced in engaging business decision-makers, identifying customer needs, overcoming objections, and presenting solutions that drive revenue growth. Skilled at managing high-volume customer interactions, maintaining strong follow-up, building long-term relationships and using CRM systems to track opportunities. Recognized for strong communication skills, persistence, and the ability to deliver excellent customer experiences while achieving sales goals.
Overview
1
1
Certification
2020
2020
years of professional experience
Work History
Part-Time Driver
Self
Boston, Massachusetts
2022 - 2023
- Maintained excellent, customer service and satisfaction.
- Managed route navigation and scheduling efficiently using GPS applications.
- Demonstrated reliability, punctuality, and professionalism.
- Worked independently without direct supervision.
- Followed traffic laws and safe driving procedures in high-volume traffic environments.
Inside Sales Representative
Knighthouse Media
Beverly, MA
06.2018 - 06.2019
- Conducted outbound prospecting to C-suite executives, business owners, and public relations professionals for media exposure opportunities.
- Maintained high-volume prospect pipeline through cold calling, email outreach, follow-ups, and account management.
- Consistently achieved lead generation and revenue goals in fast-paced inside sales environment.
- Collaborated with executive decision-makers to align marketing objectives with industry-specific media coverage.
- Developed promotional packages with advertising sales representatives to maximize client exposure opportunities.
- Secured feature article participation in national retail merchandising magazine through strategic outreach.
- Built professional relationships with senior-level executives, resulting in repeat participation and referrals.
Commission Sales Associate
Bob's Discount Furniture
Saugus, MA
10.2013 - 01.2017
- Consistently achieved and surpassed individual sales goals, ranking in top 25% of commission-based retail associates.
- Ranked among top 10% company-wide in furniture protection plan sales through effective upselling techniques.
- Generated substantial revenue by utilizing consultative selling methods, meeting sales targets in high-volume environments.
- Delivered personalized sales services by assessing customer needs and recommending suitable home furnishing solutions.
- Guided customers through purchasing processes, including financing options, warranties, and delivery scheduling.
- Cultivated repeat business and loyalty by providing exceptional service and proactive follow-up communications.
- Maintained expert knowledge of product features and promotions to enhance tailored recommendations and maximize sales.
- Oversaw full sales cycle from initial engagement to post-sale follow-up, ensuring high levels of customer satisfaction.
Education
Associate of Science, Coursework - Digital Entertainment And Computer Fundamentals
ITT Technical Institute-Tampa
Tampa, FL06-2006
Skills
- Pipeline Management
- Account Management
- Achieving Sales Targets
- Negotiation
- B2B/B2C
- Objection Handling
- Cold Calling
- Closing Sales
- Customer Relationship Management
- Problem-Solving
- Cross-Selling
- Negotiation
- CRM System Proficiency
- Retention
- Revenue Growth
- Prospecting
- Cold Calling
- Relationship Building
- Phone Canvassing
- Lead Generation
- Time-Based Sales Targets
- Business development
- Time Management
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer., Strong verbal and written communication skills., Organized and detail-oriented with strong time-management skills., Thrive in fast-paced working environments., Experienced using CRM platforms to manage pipelines, track activities, and forecast sales., Self-motivated with the ability to work independently and manage priorities remotely., Strong consultative selling and needs-assessment abilities., Adept at building rapport and trust with customers over phone, email, and video meetings.
Languages
English
Timeline
Inside Sales Representative
Knighthouse Media
06.2018 - 06.2019
Commission Sales Associate
Bob's Discount Furniture
10.2013 - 01.2017
Part-Time Driver
Self
2022 - 2023
Associate of Science, Coursework - Digital Entertainment And Computer Fundamentals
ITT Technical Institute-Tampa