Nicholas Sugar
Renton,WA
Summary
Dedicated, safety-focused professional with extensive experience in leadership, customer service, and emergency response. Army Veteran with a history of handling high-pressure situations and delivering exceptional service. An aviation enthusiast with skills in piloting, skydiving, and Air Traffic Control simulation, FAA regulations. Committed to teamwork, leadership, adaptability, and fostering positive experiences for customers and colleagues.
Overview
2018
2018
years of professional experience
1
1
Certification
Work History
Part-Time Driver
Lyft & Uber
2020 - 2025
- Provided safe, efficient transportation while delivering exceptional customer service
Drill Sergeant / NCO
United States Army Reserves
01.2015 - 01.2018
- Trained and mentored platoons and a company of 80-230 trainees in military skills, discipline, and safety
- Trained other NCOs in a Drill Sergeant Candidate Program, preparing them for Drill Sergeant School
Feeder Driver
United Parcel Service (UPS)
01.2011 - 01.2017
- Operated semi-trucks for long-haul deliveries, ensuring safe and on-time transport
- Worked long hours in dangerous winter conditions on mountain roads in Colorado and Wyoming
- Frequently adapted to changing shifts, including nights and mornings, demonstrating flexibility and reliability
Carpentry Masonry Specialist / Ammunition Specialist
United States Army Reserves
01.2004 - 01.2015
- Deployed to Iraq (2006–2007) and Afghanistan (2010–2011)
- Led a heavy equipment mission as NCOIC to build a shooting range in Colorado
- Participated in a humanitarian mission to Panama, constructing schools and community centers
Delivery Driver
United Parcel Service (UPS)
01.2005 - 01.2011
- Delivered packages while building customer retention through high-quality service
- Managed lost package claims and resolved complaints with professionalism and empathy
Warehouse Loader (Part-Time)
United Parcel Service (UPS)
01.2003 - 01.2005
Education
Programming Bootcamp -
Galvanized
01.2017
Coursework in General Studies -
Red Rock Community College
01.2003
High School Diploma -
Colorado State High School
01.2002
Skills
- Leadership and team management
- Customer service skills
- Emergency response
- Medical aid
- Aviation knowledge
- Safety-oriented mindset
- Adaptability
- Cross-cultural communication
Certification
Combat Life Saver
Additional Information
Skydiver (300+ jumps) and BASE jumper (70+ jumps), Prior Secret Security Clearance (Expired), Valid passport with unrestricted travel eligibility
Timeline
Drill Sergeant / NCO
United States Army Reserves
01.2015 - 01.2018
Feeder Driver
United Parcel Service (UPS)
01.2011 - 01.2017
Delivery Driver
United Parcel Service (UPS)
01.2005 - 01.2011
Carpentry Masonry Specialist / Ammunition Specialist
United States Army Reserves
01.2004 - 01.2015
Warehouse Loader (Part-Time)
United Parcel Service (UPS)
01.2003 - 01.2005
Coursework in General Studies -
Red Rock Community College
High School Diploma -
Colorado State High School
Part-Time Driver
Lyft & Uber
2020 - 2025
Programming Bootcamp -
Galvanized
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