JOCELYN MATTOS
Event Aces LLC
Orlando,FL
2
Languages
1
Certification
9
years of professional experience
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Work History
Travel Bartending
2 Years 3 Months- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
10 Months- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed multi-tasking in fast-paced environments, ensuring timely order delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Bartender
5 Years 9 Months- Developed strong relationships with patrons, fostering repeat business and loyalty.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma
Skills
Multitasking abilities
Interpersonal communication
POS system operation
Friendly
positive attitude
Teamwork and collaboration
Problem-solving
Hospitality service
Customer relations
Certification
- Tips Certified
- ServSafe Certified
- Osha 10
- Independently Licensed in 10 states
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Travel Bartending
Event Aces LLC
06.2023 - 09.2025Read More
Bartender
Nova Hookah Lounge
08.2022 - 06.2023Read More
Bartender
The Beacham - Aero – Patio – Social
11.2016 - 08.2022Read More
Timber Creek High School
High School Diploma
Read More