Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jocelyn Mendez

Streamwood,IL

Summary

Dynamic, detail-oriented individual with extensive experience as Receptionist and customer service, consistently enhancing patient communication and maintaining organized records.

Overview

2
2
years of professional experience

Work History

Receptionist

Ophthalmology Surgery Center
Itasca, IL
04.2024 - Current

Coordinated communication between patients and medical staff to facilitate seamless operations

Processed and collected payments with high accuracy to maintain financial integrity.

Maintained organized patient records, ensuring compliance with privacy regulations.

Checked in patients for surgery, verifying all information upon arrival.

Scanned paperwork into charts to ensure proper documentation.

Optician/receptionist

America’s Best Contacts and Eyeglasses
Streamwood, IL
07.2023 - 04.2024

Scheduled and confirmed appointments, follow-up visits, and classes efficiently.

Filed patient records daily and retrieved files for next day's appointments.

Checked order status and notified customers of arrivals or delays promptly.

Conducted inventory checks on office supplies to maintain adequate stock levels.

Maintained a tidy and presentable reception area to enhance professional appearance.

Assisted in reception duties as necessary to support office operations.

Education

High School Diploma -

Streamwood High School
Streamwood

Associate of Applied Science - Mortuary Science

Worsham College
Wheeling, IL

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Receptionist

Ophthalmology Surgery Center
04.2024 - Current

Optician/receptionist

America’s Best Contacts and Eyeglasses
07.2023 - 04.2024

High School Diploma -

Streamwood High School

Associate of Applied Science - Mortuary Science

Worsham College