Jocelyn Meza Zempoaltecatl
Brooklyn
Summary
Dedicated professional with expertise in managing orders and enhancing customer experiences. Known for strong organizational skills and a commitment to delivering quality service. Ready to apply problem-solving abilities to drive operational success.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Whole Food Market
Brooklyn, NY
05.2024 - 02.2026
- Utilized e-commerce platforms to manage orders and optimize product selections.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Hairstylist Apprentice
DUO
Manhattan, NY
10.2023 - 04.2024
- Assisted in providing exceptional customer service during salon operations.
- Improved salon efficiency by multitasking various responsibilities such as answering phone calls, greeting clients, and handling payments.
- Supported inventory management by restocking supplies and tracking product levels accurately.
- Engaged with clients during appointments, addressing inquiries and providing service recommendations.
Education
Associate of Science - Early Childhood Education
Borough of Manhattan Community College
New York (City), NY06-2027
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NY06-2022
Skills
- Planning and organization
- Attention to detail
- Multitasking
- Teamwork and collaboration
- Problem-solving
- Fluent bilingualism
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Shopper
Whole Food Market
05.2024 - 02.2026
Hairstylist Apprentice
DUO
10.2023 - 04.2024
Associate of Science - Early Childhood Education
Borough of Manhattan Community College
High School Diploma -
Franklin Delano Roosevelt High School