Jocelyn Moore
Seattle
Summary
Detail-oriented professional with strong communication skills and exemplary customer service experience. Skilled in problem-solving and team collaboration, consistently creating welcoming experiences while managing tasks effectively.
Overview
7
7
years of professional experience
Work History
Store Associate
In N Out Burger
San Diego
02.2019 - 02.2026
- Assisted customers with menu selections and ensured satisfaction.
- Maintained cleanliness and organization of dining and kitchen areas.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to prepare food items following safety standards.
- Handled inventory management and restocked supplies as needed.
- Engaged with customers to create a welcoming dining experience.
- Volunteered to pick up items/inventory at other locations when necessary.
Customer Service Representative
San Diego Drums and Totes
Lemon Grove
02.2023 - 08.2024
- Served as the main point of contact for business operations, managing all phone and email correspondence with professionalism.
- Resolved customer complaints through effective communication and problem-solving.
- Demonstrated strong multitasking and organizational skills while maintaining a positive attitude in a fast-paced environment.
- Reliable and collaborative Forklift Operator; skillfully lifting and moving materials using the most appropriate equipment for the task and following best safety practices.
Education
Associate Degree in Nursing -
Pima Medical Institute
Chula Vista, CA08-2026
High School Diploma -
Chula Vista High School
Chula Vista, CA06-2019
Skills
- Strong Communication (verbal/written)
- Exemplary Customer Service
- Speed and Efficiency
- Time Management & Punctuality
- Problem Solving & Adaptable
- Responsible & Reliable
- Team Collaboration & Leadership
- Food & Cash Handling / POS system operation
- Attention to detail & Organization
- Inventory management
Affiliations
Assisted with church fundraisers and community events: organized meetings, managed volunteers and logistics
References
References available upon request.
Timeline
Customer Service Representative
San Diego Drums and Totes
02.2023 - 08.2024
Store Associate
In N Out Burger
02.2019 - 02.2026
Associate Degree in Nursing -
Pima Medical Institute
High School Diploma -
Chula Vista High School