Jocelyn Moreno
Hollister,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager secure an entry-level Receptionist position. Ready to help team achieve company goals. To seek a part-time and work towards maintaining a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Cashier
Hollister Ace Hardware
04.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Crew Member
McDonald's
01.2022 - 09.2022
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas..
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at register.
- Took orders, prepared meals, and collected payments.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Some College (No Degree) - Biochemistry
Southern Virginia University
Buena Vista, VAHigh School Diploma -
Hollister High School
Hollister, CA06.2023
Skills
- Customer and client relations
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Punctual and Reliable
- Organizational abilities
- Payment Processing
- Verbal and written communication
- Typing Speed 30
Additional Information
Volunteer Work:
- August 28, 2021
Family Fun Night, Hollister Ca-
I was responsible for handing out a checklist of the games offered at the Family Fun Night event downtown. Afterward, I helped clean up the event after it was done. My hours for this event were 3 hours.
- December 4, 2021-December 19, 2021
Bourdet’s Christmas Tree Farm-
I volunteered here during weekends for Lion’s Club making coffee, hot chocolate, and other drinks. So I volunteered for a total of four days for 12 hours. I volunteered here again for a total of 8 hours on November 27, 2022.
- June 4, 2022
Marathon-
A few other ASB kids and I helped out with this event explaining to the runners where they should go and giving them the motivation to finish their run. I volunteered here for 3 hours.
- July 18, 2022
Summer Mailers- In ASB a few of us volunteered for different days to help the office sort and pack up folders that we will mail out to students and their families regarding dress code and school information. My hours for this event were 4 hours.
- September 10, 2022
Kinship- I helped set up this event at a ranch, a wine-tasting event that helped raise money for foster children. Many different restaurants, bakeries, and others went to this event. I assisted in setting up their station and asked if they needed any help unloading their equipment from their car. I volunteered for a total of 12 hours this day.
- September 24, 2022
Snack Shack- i volunteered here for a high school Powder Puff game where the girls are the football players and the guys are the cheerleaders. The Snack Shack is where we sell drinks, food, and candy. I volunteered here for 4 hours.
- January 28, 2023
San Juan Bautista Marathon- I handed out water to the runners at the San Juan Bautista Marathon and threw away any cups the runners had used. I volunteered here for 4 hours.
Timeline
Cashier
Hollister Ace Hardware
04.2023 - Current
Crew Member
McDonald's
01.2022 - 09.2022
Some College (No Degree) - Biochemistry
Southern Virginia University
High School Diploma -
Hollister High School