Jocelyn Muniz
Forney,TX
Summary
Experienced and self motivated team member, with 6+ years of experience in customer service. My past experiences have taught me to be disciplined, hardworking, and always strive to always do the best work.
Overview
6
6
years of professional experience
Work History
Paralegal Specialist/Human Resources Specialist
US Army Reserve
02.2018 - Current
- In-processed new soldiers arriving to unit.
- Assist soldiers with pay issues.
- Assist soldiers with their life insurance policy.
- Brief supervisors on our unit's metrics.
- Help attorneys prepare for trial.
- Revise and finalize letters, briefs, and memorandums using specific templates.
- Prepare legal documents for military justice system.
- Edit and proofread legal documents to verify accuracy.
- Work with other paralegals and legal staff to complete common tasks.
- Assist with separation board proceedings.
- Communicate pertinent information to soldiers via phone and email.
Server
La Torta Restaurant
06.2017 - 01.2023
- Served food and beverages promptly throughout entire shift, especially during the lunch rush.
- Stepped into the manager position when manager was absent.
- Worked the cashier to check out guests.
- Cultivated relationships with regular customers and remembered their usual order.
- Maintained clean and organized dining areas throughout shift.
- Greeted every customer as they walked in.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints quickly and professionally.
- Used slow periods to restock supplies, ice, trays, and utensils.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently.
Education
High School Diploma -
Sunnyside High School
Fresno, CA06.2018
Skills
- Administrative Support
- Document Filing
- Document Preparation
- Proofreading
- Research and Data Collection
Timeline
Paralegal Specialist/Human Resources Specialist
US Army Reserve
02.2018 - Current
Server
La Torta Restaurant
06.2017 - 01.2023
High School Diploma -
Sunnyside High School
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