Jocelyn Pandolfo
Clark,NJ
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Manager
Phillippos Pizza and Restaurant
09.2021 - Current
- Answer phones, wait on tables/take orders, run pizza oven, complete take-out orders, ensure order accuracy.
- Train new staff, stock stations, clean at the end of shifts.
- Make sure everyone understands why it is important to clean and restock, instead of just telling them to do that.
- Make sure customers are very satisfied with their orders and complete orders correctly.
Supervisor
Clark Concession Operations, LLC
01.2021 - Current
- Operate snack bar.
- Ensure customer satisfaction, organize events and sales to drive growth.
- Ensure products stocked appropriately, communicate with management to ensure inventory levels are appropriate.
- Train new staff for multiple unit operations, cooks and cashiers.
- Visit multiple sites and hold accountable to recipe and quality standards.
- Cook on grill, fryers and oven as well as prep fresh produce daily.
- Clean work station and mop at the end of each day.
Education
Associate of Applied Science - Collision Technology
Pennsylvania College of Technology
Williamsport, PA06-2027
High School Diploma -
Arthur L Johnson High School
Clark, NJ06-2024
Automotive Technology
Union County Vocational Technical School
Scotch Plains06-2024
Skills
- Team leadership, collaboration, and management
- Customer service and relationship building
- Staff and team training and mentoring
- Verbal and written communication
- Staff and inventory management
- Shift and schedule preparation
- Sales techniques
- Clear and excellent communication
- Employee onboarding
- Work prioritization
- Positive attitude and decision making
- Multitasking and problem-solving abilities
- Organizational skills and attention to detail
- Problem-solving
- Reliability and prioritization
- Team building
Accomplishments
ASE- Automotive Service Excellence.
OSHA 10- Occupational Safety and Health Administration.
Always Safe Food Company Food Service Manager.
Scholarships
There are many scholarships that I have received, which include:
- Women in Auto Care Scholarship
- University of the Aftermarket Foundation
- BASF Techs For Tomorrow Scholarship
- SEMA Scholarship
- Lockheed Martin Vocational Scholarship
Women in Auto Care Scholarships
There are many scholarships that I have received, which include:
- Women in Auto Care Scholarship
- University of the Aftermarket Foundation
- BASF Techs For Tomorrow Scholarship
- SEMA Scholarship
- Lockheed Martin Vocational Scholarship
Languages
English
Timeline
Manager
Phillippos Pizza and Restaurant
09.2021 - Current
Supervisor
Clark Concession Operations, LLC
01.2021 - Current
Associate of Applied Science - Collision Technology
Pennsylvania College of Technology
High School Diploma -
Arthur L Johnson High School
Automotive Technology
Union County Vocational Technical School
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