Jocelyn Pardo
Laredo
Summary
Motivated individual offers strong work ethic and punctuality. Uses organizational and team collaboration skills to improve processes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Taco Tote
01.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
Drive-Thru Cashier
McDonald's
10.2023 - 03.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Resolved problems with orders quickly and offered refund or replacement.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
Education
High School Diploma -
Hector J. Garcia Early College High School
Laredo, TX05-2025
Skills
- Team collaboration
- Conflict resolution
- Positive attitude
- Verbal and written communication
- Teamwork and collaboration
- Strong work ethic
- Customer service expertise
- Task prioritization
Certification
- Adobe Photoshop
- Excel Certification
Languages
Spanish
Native or Bilingual
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Knitting and Crocheting
- I enjoy helping others and giving back to the community
- Cooking
- Volunteering
Timeline
Cashier
Taco Tote
01.2025 - Current
Drive-Thru Cashier
McDonald's
10.2023 - 03.2024
High School Diploma -
Hector J. Garcia Early College High School