Jocelyn Perez
Klamath Falls
Summary
Dynamic Beauty Advisor at Ulta Beauty Inc. customer engagement and product knowledge. Skilled in organization and multitasking, I excelled in creating inviting displays and enhancing customer experiences. Recognized for delivering exceptional service and collaborating effectively with team members to optimize inventory management.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
07.2024 - Current
- Assisted customers in selecting beauty products based on individual needs and preferences.
- Provided product demonstrations to enhance customer understanding and engagement.
- Maintained cleanliness and organization of the beauty display area to promote an inviting atmosphere.
- Collaborated with team members to ensure efficient inventory management and restocking procedures.
- Educated customers on proper application techniques for skincare and cosmetic products.
- Developed strong product knowledge through ongoing training and self-directed learning initiatives.
- Maintained counter and display areas for cleanliness and organization.
Home Clerk
Fred Meyer
07.2022 - 06.2023
- Managed inventory records to ensure accurate tracking of home supplies.
- Assisted in processing incoming and outgoing shipments efficiently.
- Maintained organization of storage areas for optimal accessibility.
- Coordinated with vendors to schedule timely deliveries and pickups.
- Conducted regular inspections to maintain cleanliness and safety standards.
- Communicated effectively with customers to address inquiries and resolve issues.
Banquet Server
Shilo Inn
09.2019 - 03.2020
- Managed event setup and breakdown, ensuring timely and efficient transitions between functions.
- Delivered exceptional guest service, addressing inquiries and resolving issues promptly.
- Coordinated with kitchen staff to ensure accurate timing of food service during events.
- Assisted in training new servers on menu knowledge and service protocols.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Carried out professional service, retaining polite and friendly approach at all times.
Education
High School Diploma -
Tulelake High School
Tulelake, CA06-2018
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Customer engagement
- Friendly and outgoing
- Time management
- Multitasking and organization
- Cash register
- Communication Skills
- Exceeding customer expectations
Languages
Spanish
Professional Working
English
Professional Working
Interests
- Volunteering
- Music
- I enjoy helping others and giving back to the community
- Baking
- Adventure Travel
- Fashion and Style
Timeline
Beauty Advisor
Ulta Beauty Inc.
07.2024 - Current
Home Clerk
Fred Meyer
07.2022 - 06.2023
Banquet Server
Shilo Inn
09.2019 - 03.2020
High School Diploma -
Tulelake High School