Jocelyn Perez Arredondo
Hayward,CA
Summary
Resourceful candidate brings drive, ambition and creativity to company. Responsible and mature team player knowledgeable in content creation and management and audience engagement. Unstoppable and enthusiastic collaborator committed to reacting appropriately and quickly to new challenges and contributing to company's success
Overview
5
5
years of professional experience
Work History
Social Media Intern
Cal State East Bay
Hayward, CA
08.2025 - Current
- Created engaging content for social media platforms to increase audience interaction.
- Assisted in monitoring social media trends and audience feedback for strategic adjustments.
- Collaborated with team members on campaign ideas and content calendars to enhance visibility.
- Supported the development of visual assets using graphic design tools for promotions.
- Boosted brand awareness by creating and scheduling engaging content across various social media platforms.
- Conducted external research to inform and enhance content for each post.
Customer service, Smalland worker
Ikea
Emeryville
07.2022 - Current
- When checking out, make sure the customer has the right furnishings, kitchenware, etc.
- I promote the value of memberships and special deals to help customers save on cost while bringing revenue to Ikea.
- When problems occur in a stressful, fast-paced setting I serve more than 1,000 guests while keeping composure and correct judgment.
- I communicate daily with other departments to address the needs of the guest and delegate task.
- I represent Ikea daily and make sure I am knowledge of the company's objectives, rules, and limitations
- Pride my self in watching over the young children of our customers in a secure and engaging atmosphere
- Strong organizational skills in any childcare environment
- I build strong relationships with parents to build trust and understand the needs of their children have.
Peer Advocate inter
YES Nature to Neighborhoods
Richmond
01.2021 - 07.2023
- Mentorship of peers in 10-month cohorts to educate them on environmental justice.
- Learned to step out my comfort zone and spoke publicly at community events
- Operated environmental education stations at community events
- Partnered with community organizations to plan workshops
- Produced the presentation slides for online workshops and plans for the program
- Outreach to community members and fellow nonprofit organizations to make use of the grants and give back to the community.
Education
Bachelors - Art BFA Graphic Design Concentration
California State East Bay
Hayward, CA05-2026
AA - Humanities And Sciences
Contra Costa College
Richmond, CASkills
- Microsoft Word
- Google Workspace
- Asana
- Canva
- Adobe cloud
- Customer service (5 years)
- Adapted to situations that tested my skills under pressure to solve problems
- Willingness to learn new knowledge to better myself
- Creative mindset to suggest innovative ideas
- Public speaking
- Work prioritization
- Ability to work with others as a team; outdoor recreation skills
Timeline
Social Media Intern
Cal State East Bay
08.2025 - Current
Customer service, Smalland worker
Ikea
07.2022 - Current
Peer Advocate inter
YES Nature to Neighborhoods
01.2021 - 07.2023
Bachelors - Art BFA Graphic Design Concentration
California State East Bay
AA - Humanities And Sciences
Contra Costa College