Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Portillo

Rialto,CA

Summary

Skilled Child and Family Specialist from Drew Child Development Corporation, adept in developing individualized service plans and enhancing client communication through evidence-based practices. Leveraged organizational skills and positive reinforcement methods to significantly improve client outcomes. Demonstrates exceptional problem-solving and collaborative teamwork, focusing on psychosocial rehabilitation and client advocacy.

Overview

4
4
years of professional experience

Work History

Child and Family Specialist

Drew Child Development Corporation
Los Angeles, CA
07.2024 - Current
  • Developed individualized service plans for each family based on identified needs and goals.
  • Actively listened to clients' concerns while providing feedback in a nonjudgmental manner.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Established trusting relationships with clients by providing unconditional support throughout their journey.
  • Supported individuals by facilitating weekly group sessions.
  • Encouraged clients to set realistic goals for themselves while creating an action plan for achieving those goals.
  • Provided referrals to outside agencies when necessary.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Maintained accurate documentation of client interactions in accordance with agency standards.

Developmental Interventionist

HoldingHand Inc
Los Angeles, CA
07.2023 - 07.2024


  • Completed required documentation such as evaluations, treatment notes, and exit summaries.
  • Conducted small group instruction focusing on specific skill areas, allowing for targeted remediation efforts within the classroom setting.
  • Developed interventions for students currently struggling or at risk of falling behind.
  • Implemented tracking tools to evaluate successes and areas in need of improvement.
  • Determined appropriate interventions and planned support milestones.

Behavior Technician

Special Needs Network
Los Angeles, CA
04.2021 - 07.2023
  • Worked as part of collaborative team to address changing needs of children and families.
  • Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Improved client communication skills through the use of evidence-based practices and techniques.

Education

Master of Science - Human Services, Leadership And Organizational

Capella University
Minneapolis, MN
12-2025

Bachelor of Science - Human Services, Sociology

California State University, Fullerton
Fullerton, CA
05.2024

Skills

  • Organizational Skills
  • Positive Reinforcement Methods
  • Collaborative Teamwork
  • Social Skills Development
  • Problem-solving skills
  • Effective Communication
  • Decision-Making
  • Mental health awareness
  • Community resources
  • Case management
  • Client advocacy
  • Emotional regulation techniques
  • Psychosocial rehabilitation

Timeline

Child and Family Specialist

Drew Child Development Corporation
07.2024 - Current

Developmental Interventionist

HoldingHand Inc
07.2023 - 07.2024

Behavior Technician

Special Needs Network
04.2021 - 07.2023

Master of Science - Human Services, Leadership And Organizational

Capella University

Bachelor of Science - Human Services, Sociology

California State University, Fullerton
Jocelyn Portillo