Summary
Overview
Work History
Education
Skills
Timeline
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Jocelyn Riepe

Flagstaff,AZ

Summary

Detail-oriented and methodical Closer successful in assembling closing documentation for FHA, VA, Conventional loans. Work quickly and accurately to meet strict standards, clear issues and prepare document packages.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

9
9
years of professional experience

Work History

Loan Coordinator / Closing Assistant /Marketing Assistant

Wallick & Volk
03.2018 - Current
  • Developed strong relationships with customers through high levels of customer service.
  • Maintained strict confidentiality of bank records and client information.
  • Examined customer loan applications for loan approvals and denials.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Collaborated with other departments to promptly process loan applications.
  • Managed final steps of closing process to mitigate risk and errors, achieving timely and efficient closings.
  • Produced closing instructions and coordinated with title company to monitor closing and funding.
  • Maintained checklists of required documentation and open issues affecting closings.
  • Reviewed titles, insurance and flood zone certifications to meet closing standards for each property.
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
  • Maintained documentation, detailing assignments, in-progress work and completed project milestones.
  • Created engaging content for Pinterest, Facebook, and Instagram.
  • Utilized Canva and Hootsuite to design and create informational flyers and advertisements as well as posting for multiple different accounts.
  • Conducted thorough research to construct creative and fresh ideas.
  • Updated spreadsheets with statistical, financial and non-financial information.

Daycare Teacher

Pinecone Preschool
08.2014 - 01.2018
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Gathered materials and resources to prepare for lessons and activities.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Monitored classroom to verify safe and secure environment.
  • Established positive relationships with students and families.

Education

Coconino County Community College
Flagstaff, AZ

High School Diploma -

Coconino High School
Flagstaff, AZ
06.2013

Skills

  • Proficient in 10-Key
  • Customer Service-Focused
  • Team Player
  • Friendly
  • Document Proofreading
  • Calendar Management
  • Website Maintenance
  • Scheduling
  • Digital Marketing
  • Social Media Platforms
  • Punctual and Reliable

Timeline

Loan Coordinator / Closing Assistant /Marketing Assistant

Wallick & Volk
03.2018 - Current

Daycare Teacher

Pinecone Preschool
08.2014 - 01.2018

Coconino County Community College

High School Diploma -

Coconino High School

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Jocelyn Riepe